Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times for food, often exceeding 15 minutes.
Food Quality
Many reviews highlighted issues with cold, old, or improperly prepared food, leading to dissatisfaction.
Customer Service
Numerous complaints about rude or unprofessional staff, with some customers feeling ignored or disrespected.
Order Accuracy
A significant number of customers experienced incorrect orders or missing items, contributing to frustration.
Cleanliness
The dining area and facilities were often described as dirty or poorly maintained, impacting the overall experience.
BN
Bob Narnia
Nov 11, 2025
1.0
This Wendy's is bunnns. Go-to Webster.
JC
Jong Hee Cho
Oct 19, 2025
1.0
Too slow but it happens; however, no apology or no comment. Felt ignored or.. whatever kind of care. Also, there was no ketchup or else in the Togo bag
PL
Peter Lounsbury
Aug 29, 2025
1.0
Always takes forever to get food here
CB
Cecelia Burns
Jul 6, 2025
1.0
paid nearly $20 for my food and all of it was old and cold, like it had been sitting for hours. Truly disgusting and disappointing.
BK
Betty King
Jun 30, 2025
2.0
They gave me a chicken BLT that had at least been sitting out at leaves five hours. Cold chicken, nuggets, and fries. I asked for pickles, no lettuce and they just added pickles on the sandwich. The bread was tour. It was bad. And I usually go to this Wendy’s when I get off work and it had never been like this.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 244-5080.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 559 East Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 1844 East Avenue, Rochester?
Wendy's at 1844 East Avenue is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service with hours from 6:30 AM to 2:00 AM every day.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's at 1844 East Avenue offers delivery and takeout services. You can order via their app or at order.wendys.com by selecting this location.
Does this Wendy’s serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, sandwiches, coffee, and sides, available through their app or website.
What payment methods are accepted at Wendy’s 1844 East Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s at 1844 East Avenue for questions or feedback?
You can call the location directly at (585) 244-5080, visit their Contact page online, or call Customer Care at 888-624-8140.
Is Wendy’s hiring at the 1844 East Avenue location in Rochester, NY?
To check for current job openings at this Wendy's, visit wendys-careers.com and search for positions in Rochester, NY.
What nearby restaurants can I visit before or after dining at Wendy’s 1844 East Avenue?
Nearby options include DiBella's Subs, Perri's Pizzeria Pub, Godfathers Pizza, Cam's Pizzeria, Ristorante Lucano, Blimpie, Wong's Kitchen, and Amore Italian Restaurant & Lounge.
Where can I get a car wash near Wendy's 1844 East Avenue?
You can visit nearby car wash locations such as GO Car Wash, Buckman's Car Wash, and Royal Car Wash - Rochester NY, all close to Wendy’s.
What transportation options are available near Wendy’s at 1844 East Avenue?
The Winton (RIRTR station) train station is nearby, which can help customers find convenient transit options to reach Wendy's.