Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,005 reviews
5 stars
367
4 stars
249
3 stars
152
2 stars
87
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Management Concerns
Frequent mentions of poor management and lack of staff training were noted, impacting overall service quality.
Mixed Experiences
While some customers praised specific staff members and enjoyed their meals, these positive experiences were overshadowed by the overall negative feedback.
- RNRobert NurseDec 29, 20251.0Cold old fries. Burger bread was hard and meat not juicy. Place could use a make over. Sorry
- JHJamaal HucksDec 28, 20251.0Food was cold and stale. I went through the drive way 12/28/2025 I was asked to move up to the door and they would bring the order out. I opened the bag only to find the fries were stale and cold and the chicken tenders were cold, stale and brick.
- TCTaco CrismaDec 16, 20251.0Stale burger bun and fries, no condiments on the burger. Burger, fries, and chicken nuggets all cold. Was asked to pull to the side and wait for the order - what am I waiting on? It was clearly sitting on the counter for 2 hours before I ordered. Time will tell if we get food poisoning. Definitely never returning here again, beyond trash.
- BNBob NarniaNov 11, 20251.0This Wendy's is bunnns. Go-to Webster.
- JCJong Hee ChoOct 19, 20251.0Too slow but it happens; however, no apology or no comment. Felt ignored or.. whatever kind of care. Also, there was no ketchup or else in the Togo bag
Frequently Asked Questions About Wendy's
Is 559 East Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's at 1844 East Avenue, Rochester?
Wendy's at 1844 East Avenue is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service with hours from 6:30 AM to 2:00 AM every day.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's at 1844 East Avenue offers delivery and takeout services. You can order via their app or at order.wendys.com by selecting this location.
Does this Wendy’s serve breakfast?
Yes, Wendy's at this location serves breakfast including combos, sandwiches, coffee, and sides, available through their app or website.
What payment methods are accepted at Wendy’s 1844 East Avenue?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy’s at 1844 East Avenue for questions or feedback?
You can call the location directly at (585) 244-5080, visit their Contact page online, or call Customer Care at 888-624-8140.
Is Wendy’s hiring at the 1844 East Avenue location in Rochester, NY?
To check for current job openings at this Wendy's, visit wendys-careers.com and search for positions in Rochester, NY.
What nearby restaurants can I visit before or after dining at Wendy’s 1844 East Avenue?
Nearby options include DiBella's Subs, Perri's Pizzeria Pub, Godfathers Pizza, Cam's Pizzeria, Ristorante Lucano, Blimpie, Wong's Kitchen, and Amore Italian Restaurant & Lounge.
Where can I get a car wash near Wendy's 1844 East Avenue?
You can visit nearby car wash locations such as GO Car Wash, Buckman's Car Wash, and Royal Car Wash - Rochester NY, all close to Wendy’s.
What transportation options are available near Wendy’s at 1844 East Avenue?
The Winton (RIRTR station) train station is nearby, which can help customers find convenient transit options to reach Wendy's.