Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
536 reviews
5 stars
209
4 stars
140
3 stars
84
2 stars
34
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of sticky floors, dirty tables, and unsanitary conditions.
Food Quality
Many customers expressed dissatisfaction with the food quality, mentioning cold, stale, or improperly prepared items.
Pricing
Several reviews noted that the prices were considered high for the quality of food received.
Staff Friendliness
While some customers praised the friendliness of individual staff members, many others reported a lack of enthusiasm and poor customer interaction.
- EWEthan WatsonNov 5, 20251.0They really hire the most incompetent people. I ask for nothing on my burger. “no cheese, just meat and bun”. They put cheese on it. It’s not just once, it’s happens every time I go
- EJEric JohnsonSep 27, 20254.0Have not been there in a while. It was good!
- EMErica MillerSep 26, 20255.0Some of the friendliest people I have ever met! Clean and quick!
- MSMike StormSep 19, 20253.0Their dollar biscuits were incredible while they lasted but generally I find their regular combos to be too expensive. In 2025 they want 4.50 for the same bacon cheeseburger that used to be 99¢ in 2013. I know that's almost 13 years but more than 4x the price for lower quality food? Sadly I will only go to Wendy's if they have a good deal now.
- JHJ.C. HongSep 18, 20255.0A pretty standard Wendy's, but pretty reliable. Finding the entrance was difficult though.
Frequently Asked Questions About Wendy's
Is 570 Pittsford Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 383-1660.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 570 Pittsford Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 3180 Monroe Avenue?
Wendy's at 3180 Monroe Avenue is open every day from 9:00 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service daily from 9:00 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or via the Wendy's app available on the Apple App Store.
What payment methods are accepted at Wendy's 3180 Monroe Avenue?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is breakfast served at this Wendy's location?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 3180 Monroe Avenue for questions or feedback?
You can call Wendy's directly at (585) 383-1660 or reach out to their Customer Care team via live chat or phone at 888-624-8140.
Are there any nearby pet-related services close to Wendy's at 3180 Monroe Avenue?
Yes, nearby pet-related places include Petco - Pittsford for pet supplies and dog training, and Vetco Vaccination Clinic for veterinary services.
What banking facilities are located near Wendy's at 3180 Monroe Avenue?
Nearby banking options include Tompkins Financial, Tompkins Community Bank, The Bank of Castile, and First National Bank of Rochester for your financial needs.
Are there any nearby places where I can shop for vitamins and supplements near Wendy's?
Yes, CBD ReLeaf Center and The Vitamin Shoppe are nearby locations where you can purchase vitamins and supplements.
What fast food restaurants are located near Wendy's at 3180 Monroe Avenue?
Besides Wendy's, you can also find Next Door by Wegmans, The Food Bar at the Pittsford Wegmans, and Philly Pretzel Factory nearby for more dining options.