Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Not super clean. Seems like they mop the floors with grease. The pop machine is gross and sticky. Out of cup lids and straws. Prices have gone so high. They couldn't get the at the counter to take card payments.
At least the staff were friendly and the food was made fresh. But I think I won't be back to Wendy's for a long time.
GG
gleb
Jan 22, 2026
5.0
So today I had a great experience with my friends we came all the way here from school IN A BLIZZARD BTW until we saw litter outside in the snow. Besides that’s the workers were kind today and I like her she a baddie - gleb
DH
danielle haendiges
Jan 20, 2026
1.0
If 0 stars was a choice I’d have given this location 0 because it’s a nightmare. I’m not sure what in the world is wrong in this place but they can’t win for losing. Incapable staff who are not only terrible at their jobs but they are incredibly rude and confrontational about it. Unbelievable. The convenience factor is the only reason we’ve been back, because lord knows it’s not for poorly cooked food that they will not fix or refund, not for the staff member who hollered at me in the lobby.
FM
Farrell McKenrick
Jan 19, 2026
1.0
I went through the drive thru and one of the workers was smoking weed than he took my order food took 30 mins and tasted bad don’t go here go to the one in gates they need to be shut down
LA
Lia Altobelli
Jan 8, 2026
1.0
The worst Wendy's I have ever been to. I placed my order online when I got there It was not ready and half my food was missing. I went in to get it and a worker was acting ridiculous and talking very loud calling me a liar. I then asked for a manager and he was worthless and did not. Don't go here mcdonalds and taco is right down the road. I will be reaching out to corporate.
What are the drive-through hours at Wendy's 3200 Chili Ave in Rochester, NY?
The drive-through at Wendy's 3200 Chili Ave is open daily from 9:00 AM to 12:00 AM.
Is the Wendy's at 3200 Chili Ave in Rochester, NY currently open?
Yes, this Wendy's location is open and committed to serving you every day through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3200 Chili Ave in Rochester, NY serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's 3200 Chili Ave?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I order food online from Wendy's at 3200 Chili Ave?
You can order online via their website at https://order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant. On the website or app, select a menu item and click the 'Nutrition & Allergens' link below the description.
Are there any nearby restaurants to Wendy's 3200 Chili Ave?
Yes, nearby restaurants include Pontillo's Pizzeria, Pizza Hut, Colombini's Pizza & Deli, KFC, Ginger Cove, and Asian Moon Cafe, offering a variety of food options.
What nearby community services or non-profits are close to Wendy's?
First Baptist Church in Chili, a local church and community service provider, is located near Wendy's on 3200 Chili Ave.
What nearby services could complement a visit to Wendy's at 3200 Chili Ave?
Nearby services include M&T Bank ATM for banking needs, Emerald City Smoke Shop, and multiple dental offices such as Howell Titus DDS and Landmark Dental of Chili, helpful for errands before or after dining.
How can local customers provide feedback or contact Wendy's at this location?
You can provide feedback via the Wendy's Customer Care team through their Contact page or call (585) 606-3928 directly. There's also a Customer Satisfaction Survey accessible online requiring your visit receipt details.
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