Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Rochester, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rochester, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
503 reviews
5 stars
178
4 stars
133
3 stars
72
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and bathrooms.
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of poor customer service.
Food Quality
Many customers received cold or incorrectly prepared food, with complaints about items missing from orders.
Staff Attitude
Several reviews mentioned unfriendly staff and a lack of proper customer interaction.
Operational Issues
Customers frequently noted that the location was not open during posted hours, leading to frustration.
- MCMegan ConcannonNov 15, 20251.0I should've taken a photo. Looked like they took a giant spatula, scooped out a bunch of mayo and slopped it all over the chicken sandwich and Jr cheeseburger I ordered. Took a few bites because I was starving. Threw out more than half. Absolutely disgusting. This will be my last time at the S Winton rd location.
- ALAlan LintzNov 6, 20251.0Food was cold. They made new ones also cold.
- COChristine OngOct 4, 20251.0My chx sandwich tasted like it was 3 days old & the floor in dining room was so sticky my flip flops were sticking to it.
- JRJodi RaforthSep 28, 20251.0I placed a mobile order, drove there and noone came to the speaker. I drove around, noone came to the window. So I parked the car and went inside. Every single employee including the manager were sitting at a table talking. Not one person was working or had a head set on. My food wasn't ready, not only that each employee laughed at me and made rude comments. Not one person apologized. The girl threw my bag on the counter and walked away. The food was cold and hard and the employees are the rudest people I've ever dealt with at a fast food restaurant.
- SRStevie RaynesSep 28, 20251.0Rude, Headsets were off inside and no one came to the window.. absolutely horrible service.. Do Not Recommend this location
Frequently Asked Questions About Wendy's
Is 568 South Winton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 292-0690.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 568 South Winton Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 3050 Winton Road, Rochester, NY?
The drive-thru at Wendy's on 3050 Winton Road is open from 9:00 AM to 12:00 AM every day of the week.
Is this Wendy's location open for breakfast?
Yes, the Wendy's at 3050 Winton Road in Rochester, NY serves breakfast, including combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and how can I check availability?
Yes, delivery is available. You can check delivery availability near you by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options does Wendy's at 3050 Winton Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu and pricing information?
Menu and pricing information can be found on Wendy's official menu website at https://menu.wendys.com or via their mobile app after selecting your location.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback through Wendy's Customer Care via their Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (585) 292-0690.
Are there other dining options near Wendy's at 3050 Winton Road?
Yes, nearby dining options include Juicy Seafood (seafood restaurant), Applebee's Neighborhood Grill (American restaurant), and The Distillery (American bar and grill). These provide great alternatives if you're looking to try different cuisines.
What nearby businesses might be useful when visiting Wendy's?
Nearby businesses include Valley Cadillac (car dealership), GRAR Real Estate School, and LibertyX Bitcoin ATM, which could be convenient for car services, education, or financial transactions during your visit.
Can I easily access Wendy's at 3050 Winton Road using public transportation or landmarks?
While specific transit stations are not listed, Wendy's is located near well-known local businesses such as Applebee's Neighborhood Grill and Juicy Seafood, which can serve as handy landmarks if you're finding the location.
Where can I download the Wendy's app for ordering and deals?
You can download the Wendy's app from the Apple App Store at https://apps.apple.com/us/app/wendys/id540518599 to order food and get exclusive specials and deals.