Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Rochester, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Rochester, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
504 reviews
5 stars
178
4 stars
133
3 stars
72
2 stars
36
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Many reviews highlighted unsanitary conditions in both the dining area and restrooms, with sticky floors and dirty tables.
Customer Service
A significant number of customers experienced rude or unprofessional behavior from staff, impacting their overall experience.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and slow service, particularly in the drive-thru.
Positive Staff Interactions
Some customers noted friendly and helpful staff members, particularly during less busy times.
- DVDeborah Vinci-CampNov 22, 20251.0Twice in the past month I have gone here. The floor heading to the rest rooms was covered in grease and I almost slipped. Food was not good. Went to the drive thru tonight and got the food home, it looked like it had been sitting around for hours. In the trash it went. Won’t be going back to this location.
- MCMegan ConcannonNov 15, 20251.0I should've taken a photo. Looked like they took a giant spatula, scooped out a bunch of mayo and slopped it all over the chicken sandwich and Jr cheeseburger I ordered. Took a few bites because I was starving. Threw out more than half. Absolutely disgusting. This will be my last time at the S Winton rd location.
- ALAlan LintzNov 6, 20251.0Food was cold. They made new ones also cold.
- COChristine OngOct 4, 20251.0My chx sandwich tasted like it was 3 days old & the floor in dining room was so sticky my flip flops were sticking to it.
- JRJodi RaforthSep 28, 20251.0I placed a mobile order, drove there and noone came to the speaker. I drove around, noone came to the window. So I parked the car and went inside. Every single employee including the manager were sitting at a table talking. Not one person was working or had a head set on. My food wasn't ready, not only that each employee laughed at me and made rude comments. Not one person apologized. The girl threw my bag on the counter and walked away. The food was cold and hard and the employees are the rudest people I've ever dealt with at a fast food restaurant.
Frequently Asked Questions About Wendy's
Is 568 South Winton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 3050 Winton Road, Rochester, NY?
The drive-thru at Wendy's on 3050 Winton Road is open from 9:00 AM to 12:00 AM every day of the week.
Is this Wendy's location open for breakfast?
Yes, the Wendy's at 3050 Winton Road in Rochester, NY serves breakfast, including combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and how can I check availability?
Yes, delivery is available. You can check delivery availability near you by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment options does Wendy's at 3050 Winton Road accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find Wendy's menu and pricing information?
Menu and pricing information can be found on Wendy's official menu website at https://menu.wendys.com or via their mobile app after selecting your location.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback through Wendy's Customer Care via their Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (585) 292-0690.
Are there other dining options near Wendy's at 3050 Winton Road?
Yes, nearby dining options include Juicy Seafood (seafood restaurant), Applebee's Neighborhood Grill (American restaurant), and The Distillery (American bar and grill). These provide great alternatives if you're looking to try different cuisines.
What nearby businesses might be useful when visiting Wendy's?
Nearby businesses include Valley Cadillac (car dealership), GRAR Real Estate School, and LibertyX Bitcoin ATM, which could be convenient for car services, education, or financial transactions during your visit.
Can I easily access Wendy's at 3050 Winton Road using public transportation or landmarks?
While specific transit stations are not listed, Wendy's is located near well-known local businesses such as Applebee's Neighborhood Grill and Juicy Seafood, which can serve as handy landmarks if you're finding the location.
Where can I download the Wendy's app for ordering and deals?
You can download the Wendy's app from the Apple App Store at https://apps.apple.com/us/app/wendys/id540518599 to order food and get exclusive specials and deals.