Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers enjoyed the smoothies and wraps, noting their delicious flavors, but some reported issues with food preparation and presentation.
Service Issues
Several reviews highlighted poor customer service, including long wait times, staff rudeness, and incorrect orders.
Cleanliness
Mixed feedback on cleanliness; some customers found the environment clean, while others noted trash and unkempt areas.
Staff Friendliness
While some customers praised friendly and helpful staff, others reported unfriendly interactions and a lack of acknowledgment.
JM
Jackie M.
3 days ago
1.0
I've been a few times and think I'm gonna have to sacrifice this business and go elsewhere going forward. The staff accept 1 person has been unfriendly or rude, and if there busy which is typical they do not keep up with cleanliness. If you have a peanut allergy do not go here, they will reuse a blender that hasn't been washed with soap, just a quick rinse. Will cash out a person and turn around and make food with the same gloves on. You need to pay attention when your food is being made. The last straw was a policy flaw for me on to go orders and there inability to correct them. They say its a corporate policy once food is made. Health Dept should visit when busy.
SH
Serena H.
Jan 1, 2026
5.0
Visited here last week, and had a baja chicken wrap & a smoothie. The smoothie was a new kind & unfortunately I can't remember what it was called, but I do know that both things were VERY delicious!
DD
D1gl3ttgrl
Nov 16, 2025
5.0
Great healthy alternative for lunch. The smoothies and quesadillas are great. The pesto egg wrap is my favorite. They've never gotten my order wrong 💖
JP
Jayna Pizzo
Oct 13, 2025
2.0
Was sitting and waiting for a good 15 minutes for a small order despite the place barely being busy. There were only two employees working and for those 15 minutes I had to listen to them yelling to each other and obnoxiously talking smack about their coworkers instead of making my food. When I told them that I’m still waiting on something they in response told me that they’re understaffed, which I understand, but if they were actually doing their job instead of talking shit then that would be less of a problem. Not to mention that one of the workers was ridiculously huffy and slamming things around like a toddler while they made orders. Pretty embarrassing work ethic all around. The food was good and the place seemed pretty clean but that’s the only real pro here.
TP
Torre Pinkins
Oct 10, 2025
5.0
I’m here a few times per week and Jen and Chewy are hands down two of the best people I have ever met. They are an asset to this location.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Rochester accept reservations?
No, Tropical Smoothie Cafe in Rochester does not accept reservations.
What are the opening hours for dining in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What meal times are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late night meals.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is delivery available for Tropical Smoothie Cafe orders?
Yes, delivery is available and the delivery hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order ahead for pickup or curbside at Tropical Smoothie Cafe?
Yes, you can order ahead for in-store pickup, curbside pickup, or delivery through their app or website.
What is the dress code at Tropical Smoothie Cafe in Rochester?
The attire is casual at Tropical Smoothie Cafe in Rochester.
What are some nearby places around Tropical Smoothie Cafe that I can visit?
Nearby places include T-Mobile for mobile phone needs, Mission BBQ for barbecue dining, LA Fitness for a workout, and GNC for vitamins and supplements.
Is Tropical Smoothie Cafe near any gyms where I can work out before or after my meal?
Yes, Tropical Smoothie Cafe is near LA Fitness, a gym where you can exercise before or after enjoying your meal.
Are there other dining options close to Tropical Smoothie Cafe?
Yes, there are several nearby restaurants such as Mission BBQ, Chick-fil-A, Smashburger, CoreLife Eatery, Chili's Grill & Bar, Joe's Crab Shack, and Red Lobster.