Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 358 Lake Avenue in Rochester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely slow service, with many waiting over 30 minutes to an hour for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated poor customer service, with rude staff and unprofessional behavior noted by multiple customers.
Food Quality
Several customers complained about the quality of food, mentioning cold, soggy, or improperly prepared items.
Cleanliness
There were complaints regarding the cleanliness of the location, with some customers describing it as dirty.
WW
whitstorm
3 days ago
1.0
Made me go back to the drive trough because my order wasn't ready while I was the only customer at their drive trough
SS
Scott
Jan 1, 2026
5.0
Didn't go in but way to expensive won't eat there More glad I'm bk in ohio
MN
Melissa Negron
Jan 1, 2026
1.0
I ordered off of DoorDash at 130 and got my food at 230, the poor dasher stood there for 40 minutes waiting for my order. Whatever you do do not pick this location!!!! I couldn’t believe I waiting that long for the food, I live 2 mins away and should have just walked there instead lol
JS
Jerry Straub
Dec 19, 2025
1.0
This location is the slowest! I waited almost 40 minutes for a burrito and some fries!👎🏿 And that was to prepare it. I’m not talking about the delivery time!
LD
Lisa Davis
Dec 17, 2025
1.0
Horrible experience came to get my order and the lady that took my order was so rude I’ve never experienced or went through anything like this in my life. The manager said she was pregnant and that was why she spoke to us like that. That’s not an excuse she said foul language to us in front of the manager I told the manager why she did that and he said he sent her home and couldn’t give us her name or his name I’ve never been disrespected like this in my like and my kids heard it all also it need to be a change asap and I wonder if she did anything to my food I shouldn’t have to worry like that over food that’s payed for MANAGEMENT PLEASE STEP IN CUSTOMER SERVICE IS AT AN ALL TIME LOW AT THIS LOCATION AND I HAVE THE VIDEO . My food is cold also I guess they showed me smh