Taco Bell

2.9
186 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 358 Lake Avenue in Rochester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
358 Lake Avenue, Rochester, NY
14608, United States

Hours

Reviews

2.9
186 reviews
5 stars
63
4 stars
21
3 stars
14
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

Some customers noted that the location was clean and well-managed, while others reported unsanitary conditions.
  • AA
    AllFacts585
    6 days ago
    1.0
    They put like 40 sauce packets in my bag , cantina chicken quasidlla was wet and barely cooked , everything was basically raw , place should be shut down
  • JP
    Joshua Prass
    Nov 11, 2025
    1.0
    Had to write this review. Went there last night after ordering on the mobile app and my order was wrong. First of all the wait was very long and when they finally gave us our order they forgot 2 large Nacho Fries and gave us cheesy potatoes instead. 2 large Nacho Fries are about 7-8 dollars and 2 cheesy potatoes are like $3 so I felt slighted. Drinks were also wrong. Tried to contact the store the next day to no avail. So if any one reads this, don’t waste your time here because it wasn’t the first time. Go to another location where there’s better service and more value for your dollar, especially in this economy.
  • EB
    Eric Batz
    Nov 10, 2025
    4.0
    It’s like any other Taco Bell gotta pay for extra if u want the real taco skimp meat cheese everything
  • AY
    Aaliyah Young
    Nov 3, 2025
    1.0
    They’re late making my food three DoorDash drivers came and picked up my food and nobody’s dropped it off at my house yet and they’re saying that it’s a system error
  • SW
    Shaquanda Washington
    Oct 22, 2025
    1.0
    Worst food ever meat taste like cold and it always look like dog food or cat food nothing ever here fresh new restaurants owners please we can get no fresh food on lake ave

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 358 Lake Avenue in Rochester?

This Taco Bell is open every day from 7:00 AM to 3:00 AM.

Does the Taco Bell at 358 Lake Avenue offer drive-through service?

Yes, this location offers drive-through service daily from 7:00 AM to 3:00 AM.