Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1436 West Ridge Road in Rochester. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and special requests not being followed.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.
Staff Behavior
There were several mentions of rude or unprofessional staff interactions, contributing to a negative customer experience.
Food Quality
While some customers praised the food, there were numerous complaints about food being served cold, poorly prepared, or missing key ingredients.
SG
Susie Goggin
Nov 9, 2025
1.0
I ordered 3 hard tacos no lettuce and steak quesadia?. Steak quesadia was missing and the tacos had lettuce. When the food came it was cold ❄. You have lost my business
JP
Joshua Pettit
Oct 24, 2025
2.0
2 stars because the food was good. Also 2 stars because I could have gone to a sitdown restaurant for as long as we had to wait. 45 minutes for a $20 order is unacceptable. Especially when you see 100 cars go through the drive thru and no one inside being taken care of. Last time this happened I let it go. This is the 2nd time in a row now. Wish there was a taco bell in Spencerport 😞
2T
2 small travelers
Oct 12, 2025
5.0
Its big here.
ML
Mark Lawson
Sep 30, 2025
1.0
Been sitting in the drive thru for 21 minutes, and only half way there . Fast food is obviously a thing of the past
MJ
Melissa Joy
Sep 25, 2025
4.0
I'm very happy to say that made our food 100% correctly!!
And someone approached the counter to take our order without much of a wait!! (while other locations didn't have anyone available to take out order so we used the self checkout)
They changed the tables and chairs to hard wooden seats that loudly drag across the floor. NOT comfortable.
What are the operating hours for the Taco Bell at 1436 West Ridge Road in Rochester?
This Taco Bell is open daily from 7:00 AM to 3:00 AM, including drive-through service.
Does this Taco Bell location offer drive-through service?
Yes, Taco Bell at 1436 West Ridge Road has a drive-through open from 7:00 AM to 3:00 AM every day.
What pickup and delivery options are available at this Taco Bell?
They offer DELIVERY, SAME_DAY_DELIVERY, and NO_CONTACT_DELIVERY services to customers.
Can I order Taco Bell food online for pickup at this location?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What payment methods does Taco Bell at 1436 West Ridge Road accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location offer vegetarian-friendly menu items?
Yes, they serve vegetarian options as part of their menu.
Which nearby places can I visit before or after dining at Taco Bell on West Ridge Road?
You might consider visiting nearby spots like The Peaceful Place Medical Massage and Energy Work or Herring Hall Studios art gallery for relaxation and entertainment.
Are there other Taco Bell locations near 1436 West Ridge Road?
Yes, Taco Bell Stone Road is a nearby fast food and Mexican restaurant close by.
What pharmacy options are available near Taco Bell on West Ridge Road?
Rite Aid is located nearby, convenient for any pharmacy or drugstore needs around your visit to Taco Bell.
Is there parking or easy access to this Taco Bell location?
While specific parking details aren't listed, the location has a drive-through and is accessible for dine-in, takeout, and delivery customers.