Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rochester Subway® Restaurant at 1100 Jefferson Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
251 reviews
5 stars
113
4 stars
58
3 stars
36
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude and dismissive behavior from employees.
Food Quality
While many customers enjoy the fresh ingredients and taste of the food, there are complaints about portion sizes and the quality of certain items, such as stale bread and insufficient meat.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean dining areas while others report unsanitary conditions.
Customer Experience
Several reviews highlight poor customer service experiences, including long wait times, unhelpful staff, and issues with order accuracy.
Operational Hours
There are complaints about the store closing earlier than advertised, leading to customer frustration.
- VBVenugopal BhatOct 2, 20255.0Very good service. Had veggie takeaway from the restaurant.
- MGMike GreenblattAug 7, 20255.0Very quick, efficient, and clean.
- JCJack ChangJul 31, 20255.0Nice food and staff. The best in the area
- ALAlyssa LindenmeierJun 25, 20251.0Will no longer attend this location. When I walked in, they told me I'd have to wait 10 minutes before they can take my order or make anymore sandwiches. The store was completely empty.. there was no line or anyone waiting. This is during the lunch hours too when people clearly don't have time to just sit there for no good reason.
- JRJohan RamirezJun 8, 20252.0As always excellent food, but there is a young woman with smoothed black hair who serves people very badly, I have gone twice with my family to eat and she has not only given us bad service and has been very unfriendly, we also saw how she did with other customers.
Frequently Asked Questions About Subway
Where is Subway located in Rochester, NY?
Subway is located at 1100 Jefferson Rd, Unit 8, Henrietta Plaza, Monroe, Rochester, NY 14623.
What are the operating hours of Subway at Henrietta Plaza?
Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Subway at Henrietta Plaza offer curbside pickup and delivery?
Yes, this Subway location offers both curbside pickup and delivery services.
Can I dine in at Subway on Jefferson Rd?
Yes, Subway serves dine-in customers at this location.
Does Subway at 1100 Jefferson Rd provide catering services?
Yes, catering services are available at this Subway restaurant.
What meal options are served at Subway in Henrietta Plaza?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.
How can I order food from Subway at Henrietta Plaza?
You can order quickly and easily via the Subway app, online, for delivery, curbside pickup, or dine-in.
What nearby restaurants can I visit before or after dining at Subway?
Nearby dining options include Hyderabad Biryani House for Indian cuisine, Moe's Southwest Grill for Mexican food, Blaze Pizza, and CiCi's Pizza.
Where can I get a coffee or smoothie near Subway at Henrietta Plaza?
You can visit Starbucks or Energized Nutrition nearby for coffee, smoothies, and nutritious drinks.
Are there other shops or services near Subway in Henrietta Plaza that customers might find useful?
Yes, you can find Batteries Plus Bulbs for phone repair, Gretchen's Hallmark Shop for gifts and cards, and Staples for office supplies close to Subway.