Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 1100 Jefferson Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
256 reviews
5 stars
115
4 stars
58
3 stars
37
2 stars
15
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality vary significantly, with some praising friendly and efficient staff, while others report rude and dismissive behavior from employees.
Food Quality
While many customers enjoy the food and find it fresh, there are complaints about portion sizes and the quality of ingredients, particularly the meat.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and bathrooms, impacting overall customer satisfaction.
Pricing and Promotions
Customers express dissatisfaction with recent changes to pricing and promotions, feeling that the value for money has decreased.
- EPEvan Page4 days ago5.0Anthony was the only guy here and bro went above and beyond in terms of service, really made sure our sandwiches were made how we liked them and went in the back to try to hunt down extra baked lays because there were none on the shelf for us to grab. Give this man a raise he is like Atlas for customer service for this place!
- CGChristopher GloverDec 9, 20252.0My chicken and bacon in my chicken bacon ranch wasnt cooked or heated
- KMKevin MartinDec 2, 20253.0They recently disabled the promo codes for deals and added a new every 4th footlong is free, this ends up being about $2 more per sub than previous deals. And unfortunately for myself, the wraps don't seem to be counted in that deal. $12-13 for a wrap is just too much, I've been paying $7.50 most days and $5 when my points get used, and that's all I'm really willing to spend. The staff have been kind, and my food is rarely late or incorrect, I have gone almost every day for several years now.
- RPR PNov 24, 20251.0I ordered veggie delite, lady did not change her gloves from previous meat order , I asked to put veggie before toasted women who was helping me asked to me to pay bill and other women meanwhile wrape my sandwich already. When I opened up my sub it was not even toasted. Both ladies gave me annoying facial expressions. Very poor service. She use same meat knife for my sub to close it up. Poor hygiene.
- VBVenugopal BhatOct 2, 20255.0Very good service. Had veggie takeaway from the restaurant.
Frequently Asked Questions About Subway
Where is Subway located in Rochester, NY?
Subway is located at 1100 Jefferson Rd, Unit 8, Henrietta Plaza, Monroe, Rochester, NY 14623.
What are the operating hours of Subway at Henrietta Plaza?
Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Subway at Henrietta Plaza offer curbside pickup and delivery?
Yes, this Subway location offers both curbside pickup and delivery services.
Can I dine in at Subway on Jefferson Rd?
Yes, Subway serves dine-in customers at this location.
Does Subway at 1100 Jefferson Rd provide catering services?
Yes, catering services are available at this Subway restaurant.
What meal options are served at Subway in Henrietta Plaza?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh-baked bread.
How can I order food from Subway at Henrietta Plaza?
You can order quickly and easily via the Subway app, online, for delivery, curbside pickup, or dine-in.
What nearby restaurants can I visit before or after dining at Subway?
Nearby dining options include Hyderabad Biryani House for Indian cuisine, Moe's Southwest Grill for Mexican food, Blaze Pizza, and CiCi's Pizza.
Where can I get a coffee or smoothie near Subway at Henrietta Plaza?
You can visit Starbucks or Energized Nutrition nearby for coffee, smoothies, and nutritious drinks.
Are there other shops or services near Subway in Henrietta Plaza that customers might find useful?
Yes, you can find Batteries Plus Bulbs for phone repair, Gretchen's Hallmark Shop for gifts and cards, and Staples for office supplies close to Subway.