Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 913 Genesee Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
199 reviews
5 stars
91
4 stars
33
3 stars
29
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some employees praised for their friendliness and efficiency, while others were reported as rude and unhelpful.
Food Quality
Food quality was inconsistent, with several customers reporting soggy sandwiches and unsatisfactory ingredients, while others noted fresh and well-prepared meals.
Cleanliness
The cleanliness of the establishment was frequently criticized, with multiple reviews mentioning dirty conditions and unsanitary practices.
Operational Issues
Customers faced issues with inconsistent hours, including early closures and unresponsive phone lines, leading to frustration.
- SDShaborn DublinJan 2, 20261.0Made and gave me whatever they wanted
- JEJaimi EssexSep 26, 20255.0This is one of the best Subway shops I have ever been to. The guy behind the counter knew what he was doing. He was fast, made the sandwiches well, and had an awesome mustache to boot. He was even fun to talk to at the same time. Definitely one of the most enjoyable trips to a chain restaurant I have ever had. I'll be coming back real soon, you can count on it.
- VRVikram RajaSep 1, 20163.0This subway seems like a smaller version of the normal store. They did not have few of the items usually available in Subway stores (such as the veggie patty). They also don't offer/accept some subway deals. The people are nice though and the food is good.
Frequently Asked Questions About Subway
Where is Subway located in Rochester, NY?
Subway is located at 913 Genesee Street, Suite B, in the Brooks Landing Business Center, Monroe, Rochester, NY 14611.
What are the operating hours of Subway at 913 Genesee Street?
Subway is open every day from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What ordering options are available at Subway on Genesee Street?
Customers can order in-restaurant, online, via the app, choose curbside pickup, in-store pickup, or delivery.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway location.
Is dine-in available at the Subway located at Brooks Landing Business Center?
Yes, this Subway offers dine-in services.
Can I find coffee nearby after visiting Subway at 913 Genesee Street?
Yes, Brue Coffee, a nearby café, is close to Subway and a great place to visit for coffee.
Are there any hotels near Subway where I can stay?
Yes, Staybridge Suites Rochester University and Complimentary Breakfast are hotels located nearby Subway on Genesee Street.
What nearby attractions or institutions could I visit before or after eating at Subway?
The University of Rochester is a nearby institution, and visitors can explore the campus before or after dining at Subway.
What other dining options are available near Subway on Genesee Street?
Nearby dining options include The Wok (Chinese and Asian cuisine), Brooks Landing Diner (American cuisine), and D*L Tropical Sensations Take-Out.