Location.com logo
Brand Certified

Subway

3.8
(244 reviews)

Business Details

669 Monroe Ave, Rochester, NY
14607, United States
(585) 355-4650
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rochester Subway® Restaurant at 669 Monroe Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
669 Monroe Ave, Rochester, NY
14607, United States

Hours

Reviews

3.8
244 reviews
5 stars
123
4 stars
46
3 stars
22
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Many customers enjoyed the food, but there were complaints about incorrect orders, lack of ingredients, and poor presentation.

Cleanliness

Some reviews noted a clean environment, while others described the store as dirty and unkempt.

Service Speed

Customers frequently mentioned slow service, with long wait times and delays in receiving orders.

Coupon Policy

Several customers expressed frustration over the store's refusal to accept coupons, leading to dissatisfaction.
  • ML
    Mariah López
    Dec 30, 2025
    5.0
    nice staff good subs
  • SJ
    Shae Jones
    Oct 13, 2025
    1.0
    My order was canceled when I asked why a lady with fake red hair started yelling at me about the products being out of stock. It was not on the out of list that I read prior to walking in. Another lady. Tried to help but the red haired lady began screaming about the attitude I had which I did not. The place was dirty and unkept. The red head needs new job she’s driving people out.
  • WA
    wavvy Asong
    Sep 26, 2025
    4.0
    Great service
  • GV
    Grayson Voisinet
    Sep 19, 2024
    1.0
    I had no idea the old rewards was gone. They replaced with a completely new system earlier this year and render the old rewards unusable. SUBWAY IS BEING CHEAP! TRY TO ROB US ALL FROM OUR POINTS WE COLLECTED FOR YEARS

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 669 Monroe Ave, Monroe, Rochester, NY 14607, US.

What are the opening hours for the Subway at 669 Monroe Ave?

The Subway at 669 Monroe Ave is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: