Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rochester Subway® Restaurant at 1301 Chili Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
351 reviews
5 stars
203
4 stars
77
3 stars
29
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported unprofessional behavior and rudeness.
Food Quality
Many customers expressed disappointment with the quality and portion sizes of the food, noting issues like missing ingredients and unsatisfactory freshness.
Order Accuracy
Several reviews highlighted problems with order accuracy, including incorrect items and missing components, leading to frustration among customers.
Cleanliness
The cleanliness of the location received positive remarks, with some customers noting a well-maintained environment.
Operational Issues
Customers reported issues with the store's hours and availability of menu items, leading to dissatisfaction with service.
- MLMary LeeAug 1, 20255.0Good customer service and fast
- SSSmilesJul 28, 20253.0Unprofessional staff. Walked in trying to order I was told by the young girl to wait while she was texting and than she skipped right over me I didn’t feel comfortable and didn’t order anything
- RCRyan CaslerJun 5, 20251.0Walked in to pick up my online order and gave my name. My sub hadn't been made yet but they said they were starting on it. While I was waiting 3 other guys walked in and got in line. After the 2 people the women behind the counter were helping were done, they proceeded to make the sandwiches (and flirt with) the three guys who had come in after me. 2 more people came in and ordered and got their food and I was still waiting. When I told the woman behind the counter this she proceeded to become rude and obnoxious. Then she said that I had to wait for my turn and that just because I'm white doesn't mean I own everything. Then my sub came out and it was wrong. I waited in the store for over 35 minutes to pick up an online order. I will never come back to this location again.
- NLNkenge LewisOct 12, 20221.0Very Rude young lady and my sub wasn't made my way at all will not be returning!!!
- JOJose Eiras OviedoApr 17, 20175.0Qué buena está la comida en ese lugar
Frequently Asked Questions About Subway
What types of meals does Subway at 1301 Chili Ave serve?
Subway serves breakfast, lunch, and dinner meals daily.
What are the operating hours of Subway located in Chili Hinchey Plaza?
Subway is open Monday through Saturday from 8:30 AM to 11:00 PM, and Sunday from 8:30 AM to 8:00 PM.
Does this Subway location offer delivery or pickup options?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine inside the Subway at 1301 Chili Ave?
Yes, this Subway location serves dine-in customers as well as take-out.
Does Subway at Chili Hinchey Plaza provide catering services?
Yes, catering services are available at this Subway location to help with your event needs.
Where exactly is this Subway restaurant located?
It is located at 1301 Chili Ave, Monroe, Rochester, NY 14624, inside Chili Hinchey Plaza.
How can I view the Subway menu online?
You can see the menu at https://subway.com/en-us/restaurant/33473-0/menu/.
What nearby places can I visit before or after dining at Subway on Chili Ave?
You can visit The Pines at Sunset golf course or enjoy some bowling and entertainment at Sunset Lanes which are nearby.
Are there other fast food options close to Subway in Chili Hinchey Plaza?
Yes, nearby fast food restaurants include Little Caesars Pizza, Burger King, and KFC.
What other stores or services are located near Subway at Chili Hinchey Plaza?
Nearby you can find BSW Beauty for cosmetics, Western Union for money transfer, and Rent-A-Center for furniture and electronics rentals.