Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings Restaurant
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!
Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.
Food Quality
While many customers praised the food, there were consistent complaints about incorrect orders, undercooked items, and overall food quality.
Delivery Issues
Several customers reported problems with delivery, including wrong orders, delays, and lack of communication from staff.
Atmosphere
The establishment is generally seen as a good place to hang out, with a friendly atmosphere and good options for watching sports.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the quality did not match the cost, and some mentioned issues with hidden fees.
BB
bbrock003
Nov 11, 2025
3.0
I ask for a large turkey or extra mayo, heavy onions, lettuce, tomatoes, and banana peppers. There was no mayo and no tomatoes. I live to far to go back and have them correct it. Delete it that took my order was too concerned with making sure they got paid rather than making sure the order was correct. Next time. I’ll be going to Mount Reed Salvatores and let me not forget they put a little sprinkle of turkey on it.
CW
chris white
Nov 5, 2025
1.0
I ordered this pizza at 8:00 8:30 I got a chicken Charlie and ask for extra country Sweet and extra blue cheese when I got the pizza there was no extra country Sweet or country Sweet on it at all so I call and ask them to remake it wait another 20 minutes and then they give me the soup pizza because the staff is mad that they had to remake it I usually order this pizza once a week and it's not like this. There have been other times where I had to bring it back because the order got messed up and every time I had to reorder they just slop a bunch of it on there call it good because they're upset that they had to remake it it's always the closing staff
CW
Chris White
Nov 5, 2025
1.0
I ordered this pizza at 8:00 8:30 I got a chicken Charlie and ask for extra country Sweet and extra blue cheese when I got the pizza there was no extra country Sweet or country Sweet on it at all so I call and ask them to remake it wait another 20 minutes and then they give me the soup pizza because the staff is mad that they had to remake it
CH
Cashmere Hooper
Oct 10, 2025
1.0
The policy where you have to pay over the phone via card is crazy or wait over 30 min in store for the order. Im sure there is a good reason but this is the highest starred Salvatore’s and most of us apple/google pay here.
Who keeps a card anymore?
MV
Morales Vilmarie
Oct 4, 2025
1.0
Horrible customer service!!!! The driver puts the damn pizza in the trunk of his car, hits the brakes half the toppings land on the other side, no refund just we will remake it for but you have to wait other hour ? HORRIBLE CUSTOMER SERVICE! the driver had an attitude of "I don't want to be here" and the manger that sounded just like person I was transferred from had the most nonchalant attitude! Like she didn't care nor was it her issue. NEVER AGAIN!!! DO BETTER !!!!!!!
Where is Salvatore's Old Fashioned Pizzeria located?
It is located at 149 East Ridge Road, Rochester, NY 14621, USA.
What kinds of food can I find on the menu at Salvatore's Old Fashioned Pizzeria?
The menu includes classic and gourmet pizzas, wings, subs, salads, pasta dishes, and more.
What are the opening hours for Salvatore's Old Fashioned Pizzeria?
They are open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Which payment options are accepted at Salvatore's Old Fashioned Pizzeria?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Salvatore's Old Fashioned Pizzeria offer catering services?
Yes, catering services are available for events of any size, including pizza catering and wing catering.
Is Salvatore's Old Fashioned Pizzeria wheelchair accessible?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Salvatore's Old Fashioned Pizzeria?
Nearby you can find Garage Door Bar & Grill, Ridge Pub, and Salvatore's @ the Garage Door sports bar, great spots to grab a drink or continue your outing.
Are there any nearby automotive services close to Salvatore's Old Fashioned Pizzeria?
Yes, several nearby automotive services include Schall's Automotive, JG Autowerks, and First Choice Auto Detailing, convenient if you need car care while dining.
What other local businesses are near Salvatore's Old Fashioned Pizzeria for additional shopping or services?
Nearby you can visit Metro by T-Mobile for mobile phones, Chit Tra Market for groceries, and several beauty salons like Visions Beauty Salon and Lady C Hair Salon.