Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings RestaurantSalvatore's Old-Fashioned Pizzeria
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!
Many customers reported issues with food quality, including burnt pizzas, undercooked items, and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to complaints.
Delivery Issues
Several customers experienced long wait times for delivery and issues with order accuracy.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting specific staff members and the overall atmosphere.
ZF
Zachary Fee
Jan 3, 2026
2.0
Visited 1/3/26 and had a bit of a mixed experience. Unfortunately, the cook was seen not washing his hands after using the bathroom, god i hope he did in the kitchen before touching others food 🤮. The pizza was also overcooked. On a positive note, the bartender was fantastic—great service, very knowledgeable, and definitely the highlight of the visit. Overall, I'd say the service was great, but the kitchen could use some improvement.
JC
Jesus Cuellar
Dec 23, 2025
5.0
Un delicioso sandwich, el mejor de mi vida, amo este lugar
VM
Valerie McDonald
Dec 8, 2025
1.0
I ordered lg pizza with wings well done. I received burnt pizza and slippery wings ..yuck !! Very disappointed 😞
SS
Steven
Dec 2, 2025
1.0
What the heck happened to Salvatore's?! You guys before you moved to Jefferson Road used to be great, great food and good service.. Now, I honestly am not Ever going to order from ya again.
I took a chance on ordering a simple Steak Sub with grilled Onions and double the Provolone Cheese on Dec 1st at about 4:50PM.
I had to call you guys to check on the status at about 6:20PM.. after you called me to let me know you didn't have to drinks I ordered.
When I asked about what was to status of my order, all I could be told is that the Grub Hub driver (Not Salvatore's) picked up my food 30 plus minutes ago and you dont know what more to tell me! Really since when are you sub contracting out to another company to deliver people's food and give them our phone numbers without stating so on your website or on your menus?! Is this also why your "delivery fees are so much higher now?" Cause you are using another company?!
As for the sub.... it was cold, and dripping with grease!!
The Grub Hub driver when he called me, first tried to tell me that he was sorry, the restaurant (couldn't remember it was Salvatore's) never gave him my food/pizza for him to deliver to me. I told him, ummm First off, I never ordered a Pizza, Secondly I already know that my Steak Sub and drinks were already handed to him over 30 minutes ago! After he sounded like he was rummaging around his bags in the car.. He stated, Oh, yeah I have it and I am here to deliver it.
I will never again order from you guys, ya should be ashamed with service and food like that.
JC
josh clifford
Nov 17, 2025
1.0
I’ve been eating from Salvatores for most of my life and this was hands down the worst experience I’ve ever had. I ordered a medium pizza and a salad online for pickup at 7:40pm with the website clearly stating a 20–30 minute wait time. I showed up at 8:30 just to be told they didn’t even have the salad and my pizza hadn’t even been started. I ended up waiting until 9pm. Over an hour. What’s the point of ordering online if nothing is actually prepared
Then I get home and the pizza looks like something you’d get at a school party. It was so thin I’ve had thin crust from Wegmans thicker than this. Absolutely disappointing. The staff was polite and apologetic but that doesn’t give me back the time or money I wasted. I’m seriously irritated and this was not the Salvatores experience I grew up with.
Frequently Asked Questions About Salvatore's Old Fashioned Pizzeria
What are the main services offered by Salvatore's Old Fashioned Pizzeria?
Salvatore's offers dining in, takeout, catering, and delivery services including in-store pickup, curbside pickup, same-day, and no-contact delivery.
Where is Salvatore's Old Fashioned Pizzeria located?
It is located at 352 Jefferson Rd, Rochester, NY 14623, USA.
What are the operating hours for Salvatore's Old Fashioned Pizzeria?
The pizzeria is open daily from 9:00 AM to midnight.
Which payment options does Salvatore's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Salvatore's Old Fashioned Pizzeria provide catering services?
Yes, they offer catering for pizza, chicken wings, wraps, and pasta dinners for events of any size.
Are there any allergy or dietary accommodations at Salvatore's?
While the restaurant does not serve vegetarian or vegan meals, it offers a children's menu and serves desserts and small plates.
What brands does Salvatore's Old Fashioned Pizzeria carry?
They carry popular brands such as Pepsi and Frito-Lay.
What are some nearby places a customer might visit before or after eating at Salvatore's?
Nearby places include Golden Harvest Bakery & Cafe for coffee or desserts, Altitude Trampoline Park - Rochester for active fun, and Western Regional OTB if interested in corporate offices in the area.
How can customers access Salvatore's Old Fashioned Pizzeria using local transit or parking options near nearby places?
Customers can use local transit options available near the Western Regional OTB and other offices close by; there is free street and lot parking available at Salvatore's for convenience.
Are there other restaurants or food options near Salvatore's Old Fashioned Pizzeria?
Yes, nearby food options include Roc Pho Shop (Asian cuisine), Spice Bazaar (grocery store with eat and drink options), Royal of India, Raj Mahal (Indian restaurants), and Subway for a variety of choices.