Salvatore's Old Fashioned Pizzeria

3.7
513 reviews

About

Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings Restaurant
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Salvatore's Old Fashioned Pizzeria
352 Jefferson Rd, Rochester, NY
14623, United States

Hours

Reviews

3.7
513 reviews
5 stars
256
4 stars
91
3 stars
27
2 stars
28
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with many customers reporting burnt or poorly prepared dishes, particularly pizza and subs.

Customer Service

Numerous complaints about rude staff and poor customer service, including unhelpful management responses and long wait times.

Atmosphere

Generally positive feedback on the atmosphere, with mentions of a welcoming environment and support for veterans.

Order Accuracy

Frequent issues with incorrect orders and failure to follow special requests, leading to customer dissatisfaction.

Value for Money

Customers feel that prices are high relative to the quality of food received, with some mentioning 'shrinkflation' and overpriced items.
  • JC
    josh clifford
    Nov 17, 2025
    1.0
    I’ve been eating from Salvatores for most of my life and this was hands down the worst experience I’ve ever had. I ordered a medium pizza and a salad online for pickup at 7:40pm with the website clearly stating a 20–30 minute wait time. I showed up at 8:30 just to be told they didn’t even have the salad and my pizza hadn’t even been started. I ended up waiting until 9pm. Over an hour. What’s the point of ordering online if nothing is actually prepared Then I get home and the pizza looks like something you’d get at a school party. It was so thin I’ve had thin crust from Wegmans thicker than this. Absolutely disappointing. The staff was polite and apologetic but that doesn’t give me back the time or money I wasted. I’m seriously irritated and this was not the Salvatores experience I grew up with.
  • SS
    Spaysee Staysee
    Nov 15, 2025
    1.0
    Food is good, but service is not good. Manager outwardly disregarded, then defended an off duty employee when he loudly ordered the bartender around while using crass and disrespectful language, loudly in earshot of other customers. Very, very disrespectful if any female in the area. He even called out and disrespected the manager (owner?). Very poor management here for such a well known brand. Y'all need to look into this location, unless you want to be known as an establishment that has little respect for it's employees and customers.
  • MP
    Michael Petsch
    Nov 13, 2025
    5.0
    They did an excellent job of picking up the ball for DoorDash, who never showed up with my order. Restaurant brought it to me themselves. Chicken finger sub was amazing. But the bread was even better. 5+ stars!!
  • TT
    T
    Nov 12, 2025
    1.0
    This review is especially hard for me because I love the taste of Salvatores Pizza. We had a sheet pizza for Halloween that was great. 1 star for today's experience with the thin thin pizza. Today on Veterans day, we went to get the free medium thin thin pepperoni pizza and trust that we were thankful for the "free" pizza. Let me just say that this particular pizza made me re-think the way in which I sometimes eat. Although it was extremely thin, it appeared to have more grease than any pizza I ever ate. We brought it home and microwaved a couple of slices for just a few seconds. After heating, the grease had soaked the thin wheat crust and was literally dripping from the crust. The taste was as it looked, saturated with grease and tasted very unappetizing. I understand that pizza can be greasy and I have eaten many a greasy pizza but this was beyond greasy and especially for a thin THIN pizza. I am very grateful for the Veterans day free medium pizza but unfortunately, I had to toss it. :( Let me add that the customer service was great and the environment was very clean.
  • DT
    Debbie Teuscher
    Nov 7, 2025
    1.0
    11/07/2025, called for a take out order, lady who answered the phone was short with me, rude, and spoke over me... then hung-up... If you want folks to do business with you, please be a little more considerate.

Frequently Asked Questions About Salvatore's Old Fashioned Pizzeria

What are the main services offered by Salvatore's Old Fashioned Pizzeria?

Salvatore's offers dining in, takeout, catering, and delivery services including in-store pickup, curbside pickup, same-day, and no-contact delivery.

Where is Salvatore's Old Fashioned Pizzeria located?

It is located at 352 Jefferson Rd, Rochester, NY 14623, USA.