Papa Johns Pizza

3.5
51 reviews
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Business Details

1600 W Ridge Rd, Rochester, NY
14615, United States
(585) 770-7272
https://locations.papajohns.com/united-states/ny/14615/rochester/1600-w-ridge-rd
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About

Pizza Restaurant
At Papa Johns Pizza in Rochester, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rochester pizza for any occasion. Call us for pizza delivery in Rochester or stop by 1600 W Ridge Rd for carryout to order the best pizza in Rochester, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
1600 W Ridge Rd, Rochester, NY
14615, United States

Hours

Reviews

3.5
51 reviews
5 stars
27
4 stars
3
3 stars
6
2 stars
0
1 star
15
  • TM
    Tricia Monigle
    6 days ago
    5.0
    They have great people who work there and the food is consistently hot and tasty!!
  • AJ
    Autumn Jean
    Dec 19, 2025
    3.0
    1st time trying Papa John's and it's definitely not for me. They put the cheese on top of the toppings so you can't even take anything off if you want. I don't like the taste, the stuffed crust was good. I also don't understand why there menus don't have prices on them. How is anyone supposed to know what to order if there are no prices on the paper menus ?
  • KR
    Kyle Roesner
    Nov 27, 2025
    1.0
    I ordered a pizza for delivery total came.up to.$47 and the lady told me it a ss ok for me to pay cash and they said it would take an hour to show up. I made the call at 8 pm and at 11 pm I called asking about my pizza, and they told me it was delivered. I informed them I haven't gotten it. Eventually a door dasher shows up saying hes late and doesnt bring my pizza and only chicken wings. I told him to take those wings back and you have lost my business.
  • JS
    Jessica S
    Nov 23, 2025
    1.0
    Our order, placed at 10:38 PM, was canceled by 11:35 PM. We had selected cash on delivery as our payment method. Upon inquiring about the cancellation, we were informed that DoorDash was unable to facilitate the pickup, which seems inconsistent with a cash transaction, and that all drivers had completed their shifts. The anticipated delivery window was between 11:24 PM and 11:34 Pm. We offered to collect the order ourselves, but were advised that it had already been canceled, despite our willingness to pay in cash. I note that Google indicates the store closes at 11:35 PM; a prior notification would have been appreciated.
  • DC
    Donny Carter
    Nov 18, 2025
    1.0
    Called in an order for pick up like 40 mins before getting off work. Showed up and was told my pizza was given away had to wait for them to make another one and still didn’t cut it right. Guy there tried to make it right but the girl had a nasty attitude and was wearing AirPods so how is she listening clearly to customers when you got an AirPod on ??
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza in Rochester?

Papa Johns Pizza in Rochester offers delivery and takeout from 10:00 AM to 11:35 PM every day of the week.

Where is Papa Johns Pizza located in Rochester, NY?

Papa Johns Pizza is located at 1600 W Ridge Rd, Rochester, NY 14615, United States.