Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Rochester, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rochester pizza for any occasion. Call us for pizza delivery in Rochester or stop by 24 HINCHEY RD ST A for carryout to order the best pizza in Rochester, along with breadsticks, wings, and more!
Location
Hours
Reviews
2.7
11 reviews
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4
- JDJohn DeertagDec 15, 20251.0Food was ok by pizza standards but the wait was ridiculous ordered through the website order says 6-610 got there at 6 didn't get pizza till 635 next time I'll go to Mark's where they have more than just 2 people working. This isn't a employee problem they where working hard this is a management issue. To the owner hire more people or get in there and help out I won't be ordering again and it's a shame it's 1 minute up the road next time I'll go somewhere I don't have to stand around an extra 25 minutes past the later ETA.
- JSJerry StingerDec 9, 20251.0The worst service personnel I've ever encountered. You walk in and they act like you don't exist. Last time I waited over 20 minutes for the wrong order. Zero accountability for the staff here. Go to Little Caesars across the street.
- EMempress martinDec 2, 20253.0The employees at the front counter are to busy socializing to provide customer service. This Henrietta store I never had in issue.
- MHMarcia HoweNov 25, 20251.0Went here last night. The workers were so busy socializing they not only didn't get us. They didn't want to take our order. So sad I was excited about there being a papa johns in our neighborhood. We went to Domino's they were friendly and kind!
- SCSand CastleNov 22, 20251.0The service is as absolutely horrible. I ordered through DoorDash and my order was supposed to be done at 6:58pm. My husband goes in around 7:07 because we were grocery shopping and arrived a little late. He walks in and tells the worker the order and she just walks away. Another guy came up about 10 mins later saying they were making it now. Again, our order was supposed to be done at 6:58pm, so we already waited for that time and didn’t end up recovering our pizza until 7:31. This location is horrible and the service was terrible. I also asked for it to be cut in squares and was not.
Frequently Asked Questions About Papa Johns Pizza
Where is Papa Johns Pizza located in Rochester, NY?
Papa Johns Pizza is located at 24 Hinchey Rd St A, Rochester, NY 14624.
What services does Papa Johns Pizza offer?
Papa Johns Pizza offers delivery, takeout, order ahead services, and serves dinner, lunch, and dessert.
How can I place an order for carryout or delivery from Papa Johns?
You can order online for carryout or delivery at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/5500
Is there a way to view the menu for Papa Johns Pizza online?
Yes, you can view the full menu online at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/5500
What makes Papa Johns Pizza's ingredients and pizza special?
Papa Johns uses Better Ingredients and original fresh dough with signature sauce and toppings to ensure quality pizza for any occasion in Rochester.
Is there a mobile app for ordering Papa Johns Pizza?
Yes, the Papa Johns app is available on iOS and Android for easy ordering and delivery.
Are there any promotions or deals available at Papa Johns Pizza?
You can find Papa Johns deals and specials by visiting https://www.papajohns.com/order/specials
What nearby places can I visit before or after enjoying pizza at Papa Johns?
Nearby you can visit Gates Pub for a lounge experience, Chili Farmers Market for fresh produce, or Sunset Lanes for bowling and entertainment.
Are there other dining options near Papa Johns Pizza?
Yes, nearby dining options include Allahs Kitchen, a vegan restaurant; KFC for fast food chicken; and Subway sandwich shop.
How can nearby stores and services help me when visiting Papa Johns Pizza?
Nearby stores like Dollar General and Rent-A-Center offer shopping options, while services like ESL Federal Credit Union ATM and Western Union assist with banking and money transfers during your visit.