Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
857 reviews
5 stars
429
4 stars
195
3 stars
77
2 stars
54
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoy the soups and salads, while others complain about missing ingredients and poorly made items.
Cleanliness
Cleanliness is a concern, with reports of dirty tables and unsanitary conditions in some locations.
Order Accuracy
Many customers report issues with incorrect orders and missing items, leading to dissatisfaction.
Pricing
Customers find the food to be overpriced, especially given the portion sizes and quality.
- EGEric GallivanNov 12, 20255.0Love the food
- TSTaylor SNov 1, 20251.0Always out of menu items. Has mixed up our orders more than once in drive through. Workers see incompetent.
- LDLisa DilsOct 29, 20255.0Very clean. Cashier was helpful patient and smiley!
- MRMartin RoseOct 10, 20251.0The service was terrible, the young man acted like we were bothering him and my order had very little, if any chicken on the frountega sandwich. And the tomatoes for it were placed on part of the sandwich and 2 slices on the tray my food was on. I was not satisfied with any thing at this store on east ridge road rochester ny.
- JDJen DOct 6, 20253.0Update: Although the manager couldn't care less when I called about my last order, I followed up with customer service and they gave me incentive to try again. This time was much better. The soup was more full and I really like the new medley salad. I did delivery and they’re missing ingredients in my salad and nearly half my soup is missing. $11 for a little more than half a bowl of soup and very little flavor in my salad. Disappointing when you spend over $30 on lunch. First time I’ve been disappointed with a Panera.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Rochester accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the opening hours for Panera Bread in Rochester?
Panera Bread is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 8:00 PM.
Can I order delivery from Panera Bread Rochester?
Yes, Panera Bread offers delivery service during their regular hours.
Does Panera Bread in Rochester have a drive-thru?
Yes, this Panera Bread location features a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Panera Bread Rochester?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Wi-Fi available at Panera Bread in Rochester?
Yes, Panera Bread provides complimentary Wi-Fi for customers to enjoy while dining in.
What types of meals does Panera Bread serve?
They serve breakfast, lunch, brunch, and dinner with a focus on soups, salads, and sandwiches made from quality, clean ingredients.
Are there any nearby food options near Panera Bread at 1015 East Ridge Road, Rochester?
Yes, nearby options include Sonic Drive-In, a fast food restaurant, and Popeyes Louisiana Kitchen for chicken meals, providing convenient choices before or after your visit.
What local services are close to Panera Bread in Rochester?
Close by are services like Murray's Martial Arts Centers for fitness, Tails of Success for pet services, and UR Medicine Primary Care for healthcare needs.
Are there retail stores near Panera Bread at 1015 East Ridge Road?
Yes, nearby retail options include The Rug Market for carpets, Rainbow Shops for clothing, and Aaron's offering furniture and rental services.