Panera Bread

3.9
859 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1015 East Ridge Road, Rochester, NY
14621, United States

Hours

Reviews

3.9
859 reviews
5 stars
429
4 stars
196
3 stars
77
2 stars
55
1 star
102

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

While some customers enjoyed the food, others criticized the portion sizes and quality, particularly for salads and sandwiches.

Service Experience

Customer service experiences varied widely, with some praising staff for being friendly and accommodating, while others reported rude behavior and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with tables and bathrooms.

Pricing

Customers frequently noted that the food is expensive, with mixed opinions on whether the quality justifies the cost.
  • KI
    Kerri I
    Dec 14, 2025
    2.0
    They often make the order incorrectly.
  • MR
    Mark Kelley (Remnos)
    Nov 28, 2025
    4.0
    Panera has become so pricey but they do make excellent sandwiches and soup
  • EG
    Eric Gallivan
    Nov 12, 2025
    5.0
    Love the food
  • TS
    Taylor S
    Nov 1, 2025
    1.0
    Always out of menu items. Has mixed up our orders more than once in drive through. Workers see incompetent.
  • LD
    Lisa Dils
    Oct 29, 2025
    5.0
    Very clean. Cashier was helpful patient and smiley!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Rochester accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread in Rochester?

Panera Bread is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 8:00 PM.