Panera Bread

3.8
662 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1902 Monroe Ave, Rochester, NY
14618, United States

Hours

Reviews

3.8
662 reviews
5 stars
279
4 stars
180
3 stars
68
2 stars
42
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude and unhelpful staff, with several mentioning long wait times and incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including flies and dirty tables, which detracted from the dining experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with incorrect orders, subpar preparation, and high prices.

Atmosphere

The location was described as crowded and noisy, particularly due to the presence of high school students, impacting the overall dining experience.
  • MG
    Millie Garcia
    Dec 9, 2025
    5.0
    Trato cordial todo limpio a buen precio.
  • SB
    Stefan Baer
    Nov 15, 2025
    2.0
    Maybe I’m just getting old but I think they have very high prices. Regarding the staff, you can tell they just work there. You try to point something out and they respond with something equivalent to a shrug, a la “what do you want me to do about it?” It’s not a place I would like to return.
  • RS
    Richard Schreiber
    Nov 7, 2025
    4.0
    Had the Asian chicken salad which was very tasty. Waited in line to order and ended up switching to ordering using the kiosk when the line was moving to slowly.
  • AM
    Ash M
    Nov 2, 2025
    1.0
    Literally have never gotten a correct order from this place. It always either, missing items or blatantly wrong items (ex. Wrong dressing for a salad). Like, how hard is it?
  • SR
    Serena Rachels
    Oct 21, 2025
    5.0
    Full of happy HS students, since it's just across the street. Can be crowded and noisy, but often not. I went with my 3 grandsons, and they fetched everything, so it was perfect for me.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the delivery hours for Panera Bread in Rochester?

Delivery is available from 7:00 AM to 9:00 PM Monday through Friday, and from 8:00 AM to 8:00 PM on Saturdays and Sundays.