Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
660 reviews
5 stars
278
4 stars
179
3 stars
68
2 stars
42
1 star
93
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including flies, trash, and dirty tables.
Service Quality
Customers frequently reported rude and unhelpful staff, with many expressing frustration over long wait times and poor service.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in quality, including missing ingredients and poorly prepared items.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality of food received, leading to feelings of being overcharged.
Staffing Issues
Many customers commented on understaffing, which contributed to slow service and a chaotic atmosphere.
- SBStefan BaerNov 15, 20252.0Maybe I’m just getting old but I think they have very high prices. Regarding the staff, you can tell they just work there. You try to point something out and they respond with something equivalent to a shrug, a la “what do you want me to do about it?” It’s not a place I would like to return.
- RSRichard SchreiberNov 7, 20254.0Had the Asian chicken salad which was very tasty. Waited in line to order and ended up switching to ordering using the kiosk when the line was moving to slowly.
- AMAsh MNov 2, 20251.0Literally have never gotten a correct order from this place. It always either, missing items or blatantly wrong items (ex. Wrong dressing for a salad). Like, how hard is it?
- SRSerena RachelsOct 21, 20255.0Full of happy HS students, since it's just across the street. Can be crowded and noisy, but often not. I went with my 3 grandsons, and they fetched everything, so it was perfect for me.
- DODaniel O'BrienOct 1, 20255.0You probably already know this, but Liz at the front counter is fantastic; she always gives exemplary customer service. Knows the menu, knows what people might want, and most importantly, is friendly.
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
Panera Bread does not accept reservations.
What are the delivery hours for Panera Bread in Rochester?
Delivery is available from 7:00 AM to 9:00 PM Monday through Friday, and from 8:00 AM to 8:00 PM on Saturdays and Sundays.
Can I order food online for rapid pick-up or delivery?
Yes, you can order online for rapid pick-up or delivery via Panera Bread's website or mobile app.
Does Panera Bread offer dine-in, takeout, and delivery options?
Yes, Panera Bread offers dine-in, takeout, and delivery services.
What types of payment does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some nearby places to Panera Bread in Rochester?
Nearby places include Rochester Gutter Cleaning, B Younique boutique, Club Pilates gym, FedEx Office Print & Ship Center, and Beyond Nails and Spa.
Are there any coffee shops near Panera Bread?
Yes, nearby coffee shops include another Panera Bread location and Starbucks, conveniently located if you want to explore local coffee options before or after your visit.
What nearby food options are available around Panera Bread?
Besides Panera Bread itself, nearby food options include Bagel Land bakery, Yotality Frozen Yogurt, Great Northern Pizza Kitchen, Joe's Brooklyn Pizza, and Subway for a variety of dining choices.
How can nearby services like FedEx Office or dental clinics benefit customers visiting Panera Bread?
Customers can conveniently handle printing or shipping at FedEx Office or visit nearby dental clinics like Twelve Corners Orthodontics before or after enjoying a meal at Panera Bread, making it a practical location for multi-purpose errands.