Brand Certified
Panera Bread
4.2(774 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
1501 Howard Rd, Rochester, NY
14624, United States
Certified by Panera Bread • Mar 01, 2026
(585) 426-4020
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ny/rochester/1501-howard-rd
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
4.2
774 reviews
5 stars
424
4 stars
191
3 stars
76
2 stars
33
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as missing ingredients, cold food, and poor presentation.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining areas.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Despite the negatives, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
- JSJakhari Stock5 days ago1.0Outdoor jackets worn in the kitchen and a staff was preparing food without gloves on. Long wait with 0 customers inside.
- KPKathleen PrattFeb 13, 20264.0Kind staff, coffee and hot water empty (5:30 pm)waited for several minutes at counter for someone to assist. Food, very good.
- CUCaryn UpdikeJan 18, 20261.0I ordered 2 bowls of soup through Doordash. No cheese or croutons with my bowl of French Onion! The cheese and croutons are what MAKE French Onion as incredible as it's supposed to be!
- IIIvyJan 16, 20262.0The cashier was extremely pleasant and helpful. I ordered the asiago stacked steak it was the most unappetizing sandwich I have seen. It was sloopy, the lettuce was warmed And the bagel was wet. I would recommend staff get retrained on quality and presentation.
- BOBaurzhan OmarovJan 9, 20261.0Cashier was rude.
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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