Panera Bread

4.2
770 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1501 Howard Rd, Rochester, NY
14624, United States

Hours

Reviews

4.2
770 reviews
5 stars
424
4 stars
190
3 stars
76
2 stars
32
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and disorganization.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold food, incorrect orders, and poor portion sizes.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.

Pricing Concerns

Many customers felt that prices were too high for the portion sizes and quality of food received.

Atmosphere

The atmosphere was generally described as cozy and pleasant, making it a good spot for casual dining or studying.
  • BO
    Baurzhan Omarov
    3 days ago
    1.0
    Cashier was rude.
  • MP
    Mike P
    Dec 28, 2025
    1.0
    Too expensive for the lid not to be secured properly to the soup
  • DS
    Dorine McCrary Spencer
    Dec 21, 2025
    5.0
    So haven't been in a while but it's still how I've remember we was Greeted cashed out waited for the food to be done it was peaceful yes a nice chill spot keep up the good work 😊
  • LD
    little bear’s dad
    Nov 15, 2025
    4.0
    Shopping at Costco Rochester, stopped by this place for a quick lunch for couple of times. Easy order, good food especially thanks for the food prepare agent Yazae. She always was easy communication and quick service. She could remember the habits of mine just after a few orders.
  • BH
    Brian Hartman
    Nov 11, 2025
    5.0
    MYA is wonderful! My first time here took my mom for a dinner. Mya welcoming energy and smile and upbeat tone was great! Mya Took the time to rest assure each of our orders before placed. When I asked for a great recommendation Mya shared her feedback and helped walked me through. When it was time to cash out, we found the account and found a $3 savings as well! Mya paid attention to detail for the customer and her order in making sure everything was taken care of and smooth and did it effortlessly with joy! Need more team members and people like Mya! Nice atmosphere great food and it was a great experience thank you!

Frequently Asked Questions About Panera Bread

Does Panera Bread at 1501 Howard Rd accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread on weekdays?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.