Panera Bread

4.2
764 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1501 Howard Rd, Rochester, NY
14624, United States

Hours

Reviews

4.2
764 reviews
5 stars
422
4 stars
188
3 stars
76
2 stars
32
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others reported issues with portion sizes and food preparation.

Service Issues

Numerous complaints about rude staff, order mistakes, and slow service, though some customers highlighted positive experiences with specific employees.

Pricing Concerns

Customers frequently mentioned high prices relative to portion sizes and quality, with some feeling that the value does not match the cost.

Cleanliness

Reports of cleanliness issues, including dirty tables and unsanitary food conditions, were noted by several customers.

Atmosphere

Generally described as pleasant and cozy, but some customers felt the atmosphere has declined recently.
  • LR
    Laura Hill Rao
    Nov 16, 2025
    3.0
    Bathrooms were sooo dirty.
  • LD
    little bear’s dad
    Nov 15, 2025
    4.0
    Shopping at Costco Rochester, stopped by this place for a quick lunch for couple of times. Easy order, good food especially thanks for the food prepare agent Yazae. She always was easy communication and quick service. She could remember the habits of mine just after a few orders.
  • BH
    Brian Hartman
    Nov 11, 2025
    5.0
    MYA is wonderful! My first time here took my mom for a dinner. Mya welcoming energy and smile and upbeat tone was great! Mya Took the time to rest assure each of our orders before placed. When I asked for a great recommendation Mya shared her feedback and helped walked me through. When it was time to cash out, we found the account and found a $3 savings as well! Mya paid attention to detail for the customer and her order in making sure everything was taken care of and smooth and did it effortlessly with joy! Need more team members and people like Mya! Nice atmosphere great food and it was a great experience thank you!
  • JM
    Jackie M
    Nov 9, 2025
    5.0
    Plenty of tables, especially tables next to outlets! I go here to do some work/studying on my laptop, and this location has a lot more outlets than any other i have visited. Food is ready pretty quickly. I haven't had any problems with a dinner order being messed up, and I usually make several alterations. The only problem I've had is with the sweet selection. I normally go late in the afternoon (about 5pm) and it can be really hit-or-miss. Especially on the weekend. Staff is pretty chill and friendly. Pricing is what you'd expect, though the upcharges to add something extra have gotten kinda pricey. 3-something dollars to add about 3oz of pre-processed chicken to your sandwhich. Bananas! But I digress. That's not the location's fault lol. All-in-all, this is a very quaint and cozy location. Good place if you want hot coffee and a warm place to work. Definitely recommend. 👍
  • AB
    Andrea Brown
    Oct 29, 2025
    5.0
    I love Panera Breads. Their prices are outrageous. A fruit smoothie will be 8 dollars soon.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 1501 Howard Rd accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the opening hours for Panera Bread on weekdays?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.