Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rochester is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,074 reviews
5 stars
564
4 stars
261
3 stars
107
2 stars
54
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, especially during peak hours, with some waiting over 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and discrepancies between what was ordered and what was received.
Food Quality
While some customers praised the food as fresh and flavorful, others noted a decline in quality, including cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported unhelpful or indifferent service.
- MBMichael BDec 27, 20255.0This Panera is a great location, the decor is bright and alive and they even have a cozy fire place to sit next to. You can order at the 3 kiosks or the front counter. The food came out quick and great! I got the new beef dipper, and my wife got the veggie saandwich. The food was flavorful and fresh! I would definitely come back to this location again.
- EYEvan YDec 4, 20255.0As always , an awesome store! The store should be a model for all other stores in the area And the country! Always exceptional service, always positive attitudes and always there to fix Any issue as it arises the management and employees should be commended!!!
- CBCasey BlackmerNov 15, 20251.0Every time I come they mess up my order! Usually through the drive thru and don’t know it’s wrong till I’m home! Find another restaurant to go to !
- SSStephanie Heyston (Steph)Nov 9, 20252.0Stopped in this Panera restaurant for a quick bowl of mac-n-cheese, on Saturday at 5:10 PM (Nov. 8) but never got it. After waiting 40 minutes, I canceled my order (which took another 12 minutes to complete). Employees were overwhelmed with in-house orders, drive-through, and online. Corporate should allow them to turn off-online ordering when the in-house orders are backed-up.
- RTRegi TurnerNov 9, 20253.0Ordered extra avocado on sandwich and got same amount of avocado as regular sandwich but was charged the $1.79 for it . Ordered thru drive through. Understandably today was very busy. Inside and in drive through. But if you pay for something , should expect to get it.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 795 Jefferson Road accept reservations?
No, Panera Bread at this location does not accept reservations.
What are the opening hours for Panera Bread Rochester on weekdays?
Panera Bread Rochester is open from 7:00 AM to 9:00 PM Monday through Friday.
Can I order food for delivery from Panera Bread Rochester?
Yes, Panera Bread Rochester offers delivery service every day from 7:00 AM to 9:00 PM.
What meals are served at Panera Bread on Jefferson Road?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer any special menu items?
Yes, Panera Bread offers specialties like You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Flatbread Sandwiches, and Soup In a Breadbowl.
Is there a drive-thru or delivery option at Panera Bread in Rochester?
Yes, this location has a drive-thru and offers delivery and Rapid Pick-Up options.
How can I order online from Panera Bread at 795 Jefferson Road?
You can order online for delivery or pickup via their official website or the Panera Bread app available on the Apple App Store.
Which nearby places can I visit before or after dining at Panera Bread Rochester?
Nearby places include Sleep Insights for medical services, Holiday Inn & Suites Rochester - Marketplace for accommodations, and Hobby Lobby for arts and crafts shopping.
Are there other dining options close to Panera Bread on Jefferson Road?
Yes, nearby dining options include Romano's Macaroni Grill, BJ's Restaurant and Brewhouse, Shake Shack, Red Robin Gourmet Burgers, and Chick-fil-A.
What stores or services are located near Panera Bread in Rochester?
Nearby you can find The Home Depot for home improvement needs, GameStop for video games, and Sprint Store for mobile phones and accessories.