Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Rochester off West Ridge Road and Fetzner Road and next to the Ridgecrest Plaza.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
2,419 reviews
5 stars
1,430
4 stars
523
3 stars
205
2 stars
125
1 star
136
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being delicious and well-prepared, particularly the steaks and blooming onion, while some expressed disappointment with overcooked or poorly presented dishes.
Service Consistency
Service experiences varied widely; while many reviews highlighted friendly and attentive staff, others reported slow service and issues with order accuracy.
Cleanliness Issues
Several customers noted cleanliness problems, including dirty tables and floors, which detracted from their overall dining experience.
Value for Money
Customers generally felt that the pricing was reasonable for the quality of food, although some mentioned that certain items were overpriced.
Customer Service
Positive mentions of customer service were frequent, with specific staff members receiving commendations for their helpfulness, though there were also reports of poor service experiences.
- JJJJNov 15, 20251.0November 16, 2025 I just lowered my rating. A response from the owner was posted saying we had an exceptional experience at the Outback. I guess they really didn't read my review below. Close your front door to keep the cold out and your customers warm. A response would be appreciated. November 14, 2025 5:55 pm The sirloin steaks, sweet potatoes, salads and cheesecake were great. Steaks were cooked perfectly to medium and medium rare. Erin our server was outstanding! Bar drinks were very good. The one negative was that a hostess stood in the double door entry into the restaurant and held one inner door open constantly, rather than opening it for customers as the came and went. This resulted in cold air coming/drafting into the dining room. We were cold and so were many other customers. It was like dining outdoors. Most customers were wearing their coats at their tables. Management should take notice of this. This procedure needs to change. Why do we want to be uncomfortably cold when going out to dinner? This reduced my rating from 5 to 4 stars... although I considered giving them a 3. I wonder how much this raises their heating bill?
- RJRob JohnsonNov 12, 20255.0Thank you for serving veterans on veterans Day.
- JTJuan TorresNov 9, 20255.0Great place for family and friends
- JCJolly CowOct 23, 20255.0Excellent! I traveled here from VT to visit an friend. No Outback Steakhouses in VT any longer :( It was as good an experience as I remembered! The Wallaby Darned was top notch and my was cooked how I requested it(well) first try!
- SBShannon BrownOct 21, 20255.0I traveled to Rochester NY on business and decided to stop at the Outback Steakhouse in Greece for a late-night dinner. I chose curbside pickup, and from the time I placed my order to when it was ready, everything went perfectly. I received a notification right away, and my food was ready exactly when they said it would be. The gentleman who brought my order out was prompt and friendly. My meal was hot, fresh, and packaged with everything I needed—including utensils. The steak was warm, juicy, and cooked just right, and they followed all of my order notes perfectly. This was by far my best experience at an Outback Steakhouse. Great job to the team in Greece, NY!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the address and contact details for Outback Steakhouse in Rochester?
Outback Steakhouse is located at 1954 West Ridge Road, Rochester, NY 14626. You can call them at +1 585-453-0640 or fax at +1 585-453-0638.
What are the regular opening hours of Outback Steakhouse in Rochester?
Outback Steakhouse is open from 11:00 AM to 9:30 PM Monday through Thursday, 11:00 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer happy hour, and when is it?
Yes, Outback Steakhouse offers happy hour every day from 4:00 PM to 6:00 PM.
What types of payment are accepted at Outback Steakhouse?
Outback Steakhouse accepts American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Is Outback Steakhouse suitable for families and those with dietary restrictions?
Yes, they welcome families and offer gluten-free, vegetarian options, a children's menu, and have wheelchair accessible facilities.
What is the attire recommended when dining at Outback Steakhouse?
The recommended attire at Outback Steakhouse is casual.
Are reservations required to dine at Outback Steakhouse?
Reservations are accepted but not required at Outback Steakhouse.
What nearby food options are available around Outback Steakhouse?
Nearby food options include Five Guys for burgers, QDOBA Mexican Eats for Mexican food, Pontillo's Pizzeria for pizza, Chipotle Mexican Grill for Tex-Mex, Dunkin' Donuts for coffee and donuts, and Tim Hortons for cafe-style eats.
What other services and shops are located near Outback Steakhouse?
Nearby you can find Zoom Tan and Bronze by Jennie tanning salons, Jewelry and Coin Exchange, Idols & Anchors Barber Shop, Pet Supplies Plus, Hobby Lobby, Ashley Furniture HomeStore, and Verizon store among others.