Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Feedback indicated that the restaurant's cleanliness was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness and professionalism, with some praising individual employees while others reported rude or indifferent service.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
KI
Kelly Irvin
5 days ago
5.0
Best McDonald's we had in a long time! Exhausted after swimming, stopped here- 1.Super fast, 2.Our order was correct and 3.It was fresh! It's been a long time for all 3 of those things to happen at once!
JH
Josh Hutchings
Nov 29, 2025
5.0
Very nice staff, fresh food and clean inside and out!
MM
Mikey
Oct 3, 2025
3.0
Did you know there’s a Bills Mafia Bundle at McDonald’s? We picked up a neat box which included 20 chicken nuggets, two cheeseburgers and two portions of fries. The fries were well-salted.
The spacious location is quite busy and our order took a while. We had to wait a while to even order. The interior had some junk on tables that were not well cleaned. Ordinary location for an ordinary meal.
What are the operating hours for McDonald's at 3280 Monroe Ave, Rochester?
McDonald's at 3280 Monroe Ave, Rochester is open 24 hours every day of the week.
What are the McDonald's delivery hours and services available?
Delivery is available daily from 5:00 AM to 10:30 PM with options like curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it offers a drive-thru service daily from 5:00 AM to 11:00 PM.
How can I place an order for McDonald's at this location online or via an app?
You can order online via the delivery URL (https://mcdonalds.order.online/business/-5579) or through the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Monroe Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does McDonald's offer at this location?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What are some nearby dining options to McDonald's at 3280 Monroe Ave?
Nearby dining options include Moe's Southwest Grill, Philly Pretzel Factory, and another McDonald's restaurant.
Are there fitness or recreation venues near the McDonald's in Rochester?
Yes, TITLE Boxing Club Rochester and Burn Boot Camp are nearby gyms and sports recreation venues.
Can customers visit any nearby shopping centers after dining at McDonald's?
Yes, Pittsford Place Mall is a nearby shopping center where customers can shop after their visit.
What other personal care and beauty services are located near McDonald's on Monroe Ave?
Nearby you can find The W Salon, Ideal Image Rochester (medical spa and laser hair removal), and Visionworks for eyewear and eye care.