Brand Certified
McDonald's
3.6(816 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3280 Monroe Ave, Rochester, NY
14618, United States
Certified by McDonald's • Mar 01, 2026
(585) 586-1867
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
816 reviews
5 stars
314
4 stars
181
3 stars
142
2 stars
55
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, especially during busy hours, with some experiencing delays of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
While some customers noted that the restaurant was clean and well-maintained, others reported unsanitary conditions and poorly cleaned tables.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others described rude or indifferent attitudes from employees.
Food Quality
The quality of food varied, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared items.
- MGmine big gutFeb 26, 20265.0Typical McDonald's, service and food are usually good, clean dining room.
- JJJJFeb 9, 20264.0Nice friendly service. Drive through speed is very good. Foods served are freshly made. The one complaint... they often do not put napkins in your bag. Recommended.
- KIKelly IrvinJan 7, 20265.0Best McDonald's we had in a long time! Exhausted after swimming, stopped here- 1.Super fast, 2.Our order was correct and 3.It was fresh! It's been a long time for all 3 of those things to happen at once!
- JHJosh HutchingsNov 29, 20255.0Very nice staff, fresh food and clean inside and out!
- MMMikeyOct 3, 20253.0Did you know there’s a Bills Mafia Bundle at McDonald’s? We picked up a neat box which included 20 chicken nuggets, two cheeseburgers and two portions of fries. The fries were well-salted. The spacious location is quite busy and our order took a while. We had to wait a while to even order. The interior had some junk on tables that were not well cleaned. Ordinary location for an ordinary meal.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3280 Monroe Ave, Rochester?
McDonald's at 3280 Monroe Ave, Rochester is open 24 hours every day of the week.
What are the McDonald's delivery hours and services available?
Delivery is available daily from 5:00 AM to 10:30 PM with options like curbside pickup, delivery, same-day delivery, and no-contact delivery.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it offers a drive-thru service daily from 5:00 AM to 11:00 PM.
How can I place an order for McDonald's at this location online or via an app?
You can order online via the delivery URL (https://mcdonalds.order.online/business/-5579) or through the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Monroe Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services does McDonald's offer at this location?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What are some nearby dining options to McDonald's at 3280 Monroe Ave?
Nearby dining options include Moe's Southwest Grill, Philly Pretzel Factory, and another McDonald's restaurant.
Are there fitness or recreation venues near the McDonald's in Rochester?
Yes, TITLE Boxing Club Rochester and Burn Boot Camp are nearby gyms and sports recreation venues.
Can customers visit any nearby shopping centers after dining at McDonald's?
Yes, Pittsford Place Mall is a nearby shopping center where customers can shop after their visit.
What other personal care and beauty services are located near McDonald's on Monroe Ave?
Nearby you can find The W Salon, Ideal Image Rochester (medical spa and laser hair removal), and Visionworks for eyewear and eye care.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website