Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,060 reviews
5 stars
339
4 stars
205
3 stars
181
2 stars
87
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and modifications not being honored.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
- KDKyle DalberthOct 25, 20251.0So slow you’ll regret your decision. I have enough time to write this review while 3rd in line at 6pm. Won’t ever be back to this location. Been here 3 times same experience each time. Whoever manages this store does not care at all about service times
- MTMatthew TitteringtonOct 19, 20255.0Hot fries make me happy! Food was good, better than a lot of the McDonald’s I’ve had so far, not super long wait, friendly staff!
- SSSteven SallerOct 12, 20254.0Food was good, service was fast, restaurant needs some basic cleaning, but overall good experience.
- IIIsabellaOct 2, 20251.0Had a burger here that was so depressingly awful it made me want to kill myself
- NCNicole ChevalierSep 22, 20252.0Glad I used my rewards and my sandwich was free because it wasn’t AT ALL what I wanted!!! It would be nice if someone were paying attention and not wasting people’s money!
Frequently Asked Questions About McDonald's
What are the main operating hours for this McDonald's location?
This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
During what hours is the drive-through service available?
Drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery here, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 11:30 PM Monday through Saturday, and 6:00 AM to 10:30 PM on Sunday.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 3303 Chili Ave, Rochester, NY 14624, United States.
Is there a mobile app I can use to order from this McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include REV IT UP Bar and Grill, Sweet Sammie Jane's Pastry Shop, and Memorial Park, perfect for a post-meal stroll or dessert.
Are there fitness centers near this McDonald's for a convenient workout?
Yes, Chili Fitness Center and Rochester Fitness Center are close by, making it easy to combine a workout with a meal.
Can I find other dining options near McDonald's?
Nearby dining options include Knuckles Knockout Grill, Good Smoke BBQ, and Golden Garden Chinese Restaurant.