Brand Certified
McDonald's
3.4(1608 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
35 Spencer Port Rd, Rochester, NY
14606, United States
Certified by McDonald's • Mar 01, 2026
(585) 429-5824
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,608 reviews
5 stars
551
4 stars
340
3 stars
258
2 stars
130
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated during their visits.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Many customers experienced long wait times both in the drive-thru and inside the restaurant, often citing slow service as a major complaint.
Food Quality
Several reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
- RMRyan McKenrick5 days ago5.0We da best McDonald's habibi
- JRJocelyn RobinsonFeb 25, 20263.0When I arrived I wanted to order and they act like I had 7 heads
- RMRudy MccaskillFeb 16, 20261.0Way too slow, employees don't even acknowledge you standing there smh
- L3Lina_Wolf 3Feb 9, 20261.0I will never understand how they always mess up my food. Sometimes I don’t get everything i ordered or they make my food wrong i really think they need to start paying attention more.
- DCDaniel CambisiJan 25, 20261.0They did not give me my 3 cents change. When I asked them for the 3 penny's they said they dont have it and wound not give me a nickel. I returned the food and called the manager and they said they don't give penny's meaning they rip off hundreds of people a day. I will not go back.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 35 Spencer Port Rd, Rochester?
Delivery is available from 5:15 AM to 11:45 PM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:30 AM until midnight Monday through Thursday, stays open until 4:00 AM on Friday, is open 24 hours on Saturday, and from 4:00 AM until midnight on Sunday.
What services does this McDonald's offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What payment options are accepted at McDonald's on Spencer Port Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online for delivery or pickup?
You can order online through McDonald's official delivery website or use the McDonald's App available on iOS and Android platforms.
What promotions or rewards programs are available at this McDonald's?
Customers can join MyMcDonald's Rewards to earn points for free food through their loyalty program.
What are the opening hours for in-store dining at this McDonald's?
In-store dining is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.
Are there other fast food options near McDonald's at 35 Spencer Port Rd?
Yes, nearby fast food options include another McDonald's, Burger King, Taco Bell, and Subway, providing customers with a variety of choices in the area.
What nearby facilities can customers visit before or after eating at McDonald's?
Customers can visit nearby places like Rite Aid for pharmacy needs, Planet Fitness for workouts, or Cordello's Pizzeria for additional dining options.
How can customers use nearby transit or services to access McDonald's at 35 Spencer Port Rd?
Customers may find it convenient to use services like the Chase ATM or visit nearby businesses such as Modern Nails and Great Clips while visiting the area around McDonald's.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website