Brand Certified
McDonald's
3.5(2362 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
420 Monroe Avenue, Rochester, NY
14607, United States
Certified by McDonald's • Mar 01, 2026
(585) 271-2547
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,362 reviews
5 stars
844
4 stars
457
3 stars
454
2 stars
198
1 star
409
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and bathrooms.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Order Accuracy
Several customers noted problems with missing or incorrect items in their orders.
Food Quality
While some customers enjoyed their meals, others reported issues with food freshness and temperature.
- BMBmillz584 MillerJan 21, 20265.0It was quick and I got my food fast nice and clean
- CNCorey NicholsonJan 3, 20261.0Ordered a Medium coffee 4sugers and 2creams and 2 hash browns. They told me to pull in a parking space and had me waiting like 15 minutes. They seen me getting out and met me at the door saying the food just got done and it's not even hot coffee cold also.I understand it's cold outside but it's shameful to leave someone food sitting because you don't wanna do your job. I can't call and talk to manager because phone been busy over 5 minutes. Management needs to step in asap
- BEBryon EnglishNov 16, 20252.0I don't care for this McDonald's. It's always super busy. Was in line for a hour. Go to another one if you can
- ALAaron LeslieNov 11, 20253.0Just average
- LELloyd EganOct 3, 20254.0It was a classic McDonald's so I don't know if there's much more to tell you
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the McDonald's has a 24/7 drive-thru service available every day.
What delivery options are available from this McDonald's?
Customers can order delivery with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can place your delivery order online through their delivery URL: https://mcdonalds.order.online/business/-5579
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does this McDonald's provide to customers on site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby restaurants offer different cuisine options that I can visit after eating at McDonald's?
Nearby options include Taichi Lunch Box and Fast Chinese Restaurant for Chinese cuisine, Domino's Pizza for pizza, and Voula’s Greek Sweets for Greek and vegetarian dishes.
What convenience stores are located near this McDonald's that I can stop by?
Convenience stores near McDonald's include 7-Eleven and Nick's Super Store, where you can find groceries, snacks, and other essentials.
Are there any nearby places for services like printing, tattooing, or wellness near this McDonald's?
Yes, nearby are PixelPreserve for printing and sign making, Savior Tattoo for tattoo and piercing, and Revolution Studio + Wellness Bar for massage therapy.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website