Brand Certified
McDonald's
3.6(1803 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
45 Jay Scutti Blvd, Rochester, NY
14623, United States
Certified by McDonald's • Mar 01, 2026
(585) 292-0060
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,803 reviews
5 stars
662
4 stars
422
3 stars
333
2 stars
154
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or dismissive attitudes from staff, with several instances of poor management response to complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and confusion over mobile orders.
Food Quality
Customers frequently mentioned cold or stale food, with inconsistent freshness of fries and other items.
Wait Times
Long wait times were a common complaint, with several customers noting delays in receiving their orders.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.
- JCJess Cass5 days ago1.0The most dirty most disgusting uncoordinated McDonald's out there
- DDDanielFeb 3, 20261.0employees can't even figure out how to work their systems and gave me like 12 french fries for a medium
- CBChristopher BianchiJan 13, 20265.0They have a magical drink robot that i got to watch auto-MAGICALLY fill the drink orders as r they came in. 10 stars! WOULD RECOMMEND!
- GGGDShippoJan 6, 20261.0Got my order incorrect even though the sticker on the box was correct.
- PRPatricia RanneyDec 30, 20255.0Very friendly and efficient staff.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website