Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,784 reviews
5 stars
658
4 stars
418
3 stars
330
2 stars
154
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, with some stating it took over 30 minutes to receive their orders.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not fresh, leading to disappointment among customers.
Staff Attitude
There were numerous complaints about rude or unfriendly staff, with some customers experiencing disrespectful behavior.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, or poorly prepared food.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
- CCCassie3 days ago5.0Fresh and custom services was great
- JHJavier HernandezNov 12, 20251.0Muy mal, el combo no dieron ni papas y además se tardaron como 40 minutos
- JJJesse JamesNov 6, 20254.0First time at this location food was warm fresh and fast thank you again, my only complaint is your order taker, sighing and acting like the job she's being paid to do is such a chore than maybe she shouldn't do it idk thank yall again though food and all the other staff were amazing and I of course killed her with more kindness than she obviously knew what to do with haha
- SISatti IbrahimOct 30, 20251.0Bottom tier location. If I can rate it 0 I would. If you want your time wasted just come to this location they got you 👍🏾
- ARAhmed RashedOct 23, 20251.0The wait time was more than 30 minutes that was ridiculous this is the slowest fast food I ever got, never again and this wasn’t the first time
Frequently Asked Questions About McDonald's
What are the business hours for McDonald's at 45 Jay Scutti Blvd in Rochester, NY?
McDonald's is open daily from 5:30 AM to midnight.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:30 AM to 11:30 PM.
Does this McDonald's offer drive-thru service and when is it available?
Yes, the drive-thru is open daily from 5:30 AM to midnight.
What delivery and pickup services does McDonald's provide at this location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order through the McDonald's app available on both iOS and Android platforms, or use their online ordering links.
Are there any nearby restaurants where I can continue dining after McDonald's?
Yes, nearby restaurants include IHOP for breakfast and brunch, Bao Kitchen for Asian cuisine, Olive Garden for Italian dining, and Wendy's for fast food.
What entertainment or recreational spots are near this McDonald's?
Nearby you can visit Clubhouse Fun Center, which has an arcade, miniature golf course, and go-kart club, or The Warrior Factory Rochester for gym and kids' activities.
Are there any retail stores or shopping options close to McDonald's at 45 Jay Scutti Blvd?
Yes, nearby retail options include BJ's Wholesale Club, Kohl's department store, Ollie's Bargain Outlet, Sephora, and Raymour & Flanigan Furniture and Mattress Store.
Does the McDonald's location at 45 Jay Scutti Blvd offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi and supports mobile ordering along with mobile offers and McDelivery.