Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,209 reviews
5 stars
471
4 stars
270
3 stars
214
2 stars
87
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, though some customers enjoyed fresh meals.
Cleanliness
Many reviews highlight cleanliness issues, including dirty floors and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed is often criticized, with long wait times reported in both drive-thru and in-store experiences.
- THTerry Herne2 days ago5.0Hilton McDs is terrific
- MHMatthew HankeyNov 9, 20251.0Went through drive thru, forgot my sauce and my fries. Bit into my burgers was supposed to just have ketchup. They were smothered in onions. Mcdonalds inside smelled like weed
- KBKama BrownNov 1, 20252.0I fell about 6 months ago and still haven't gotten a phone call from anybody
- PSPamela DiNicola formerly SmithOct 28, 20254.0I really love there 🍟 fries and sweet tea. My husband likes the coffee there. If going through the window MAKE Sure THEY PUT THE LID ON TIGHTLY so you don't get BURNT like we did.
- AAAkielOct 7, 20251.0Very rude ! The worker Caucasian with ponytail that was working window today October 7th at around 7:30 pm they charge me for medium coke with one of my children’s kids meal I said wait they all should have small kids meal cups can u switch that to small she said no I have a line it’s literally 2/3 people behind me what the heck is 2 seconds to pour some of it into a kids cup and pour out the rest …..just being nasty for no reason but when u put out bad energy it will return ! Always remember that
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2341 Ridge Rd W, Rochester?
McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is available daily from 5:00 AM to midnight.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options like same-day and no-contact delivery.
What are the payment options accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can customers find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby options are available if I want to do some shopping before or after visiting McDonald's?
Nearby shopping options include Boscov's department store, Michaels craft shop, and Party City for party supplies.
Are there pet care services near this McDonald's location?
Yes, Vetco Vaccination Clinic and Petco, which offers pet grooming and supplies, are nearby.
What other dining options can I find close to McDonald's at 2341 Ridge Rd W?
Nearby restaurants include CoreLife Eatery for American fare, Red Robin Gourmet Burgers and Brews, Panera Bread, Honshu Hibachi, and Taco Bell.