Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
559 reviews
5 stars
202
4 stars
139
3 stars
94
2 stars
39
1 star
85
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rude or unhelpful behavior from employees.
Food Quality
Several reviews mentioned stale or cold food, with complaints about the freshness and temperature of items served.
Wait Times
Customers consistently experienced long wait times, both in the drive-thru and inside the restaurant.
Cleanliness
Some reviews praised the cleanliness of the location, while others indicated poor food handling and unsanitary conditions.
- SPSandra Pray6 days ago2.0I would like someone from this location to let me know how to contact you directly. While at your restaurant on Sunday the cashier reached over the counter to hit "round up" on my payment screen, saying he was sorry he hit the wrong button for me. For me?? It was only 13 cents and I was in a rush, but seriously? Do you have a contest for the most money raised for Ronald McDonald or something that would cause a person to do that? I wonder if there are other people that this has happened to.
- AOAndrew O'BrienDec 23, 20252.0Never put breakfast sauce on bagel sandwiches, even when asking for extra.
- DCdorian crosbyNov 9, 20252.0Management faked like she was giving me a fresh breakfast sandwich by slight of hand she threw a old sandwich on prep table acted like it was just made
- SFSJ FKNov 8, 20251.0Waited 15 minutes for 2 clowns that admitted they didn’t know how to use the grill or cook any food. And the only 2 “employees” in the building. Skip this dumpster fire of a mcdonalds.
- LRLiz RiveraOct 25, 20251.0Employees seem not to want to work and food is not served well.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3001 South Winton Road, Rochester, NY?
The McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
During what hours is the drive-through service available at this McDonald's location?
Drive-through service is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Can I get delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup options are offered by this McDonald's?
They offer delivery, same-day delivery, and no-contact delivery services for your convenience.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's app from the Apple App Store or Google Play Store to place orders.
What types of payment are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which gas stations are nearby McDonald's at 3001 South Winton Road?
Nearby gas stations include Sunoco Gas Station, Speedway, Mobil, and Brighton Food Xpress.
Are there any shoe stores near this McDonald's location?
Yes, nearby shoe stores include Saucony, Chacos, and Foot Performance Center, which also offers medical supplies.
What dining options are available near this McDonald's for customers looking to explore more restaurants?
Nearby dining options include Applebee's Neighborhood Grill and The Distillery, offering American cuisine and bar services, ideal for a meal before or after visiting McDonald's.