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McDonald's

3.6
(563 reviews)

Business Details

3001 South Winton Road, Rochester, NY
14623, United States
(585) 292-1942
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3001 South Winton Road, Rochester, NY
14623, United States

Hours

Reviews

3.6
563 reviews
5 stars
204
4 stars
140
3 stars
94
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and poor customer service.

Order Accuracy

Many customers expressed frustration with incorrect orders, including missing items and wrong modifications.

Food Quality

Food quality is inconsistent, with reports of stale or cold food, but some customers also noted fresh and well-prepared meals.

Cleanliness

The cleanliness of the location received positive feedback, with some customers appreciating the tidy dining area.

Speed of Service

There are frequent complaints about slow service, particularly during busy times, with some customers experiencing long wait times.
  • HK
    harjeet kaur
    6 days ago
    1.0
    Do not go to this location!!! Always out of ice cream sundaes and today they didn’t have any meat. Ordered food online and said it was ready for pick up. Waited in the drive thru line for half hour for them to say it was canceled by their mobile app. Crazy!!! What ever you do! Do not go here!!!!!
  • CR
    Carrie sposito rinebold
    Feb 19, 2026
    5.0
    Ordered my breakfast and the staff there specially the manager kyle was very friendly and his staff listened to him. They seem to work together great. Food came out hot fresh and fast. I even was able to get extra caramel on my frappe. Kyle definitely goes above an beyond and so does his team
  • DH
    David Holz
    Feb 1, 2026
    1.0
    The employees jump me for protecting someone
  • SP
    Sandra Pray
    Jan 6, 2026
    2.0
    I would like someone from this location to let me know how to contact you directly. While at your restaurant on Sunday the cashier reached over the counter to hit "round up" on my payment screen, saying he was sorry he hit the wrong button for me. For me?? It was only 13 cents and I was in a rush, but seriously? Do you have a contest for the most money raised for Ronald McDonald or something that would cause a person to do that? I wonder if there are other people that this has happened to.
  • AO
    Andrew O'Brien
    Dec 23, 2025
    2.0
    Never put breakfast sauce on bagel sandwiches, even when asking for extra.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3001 South Winton Road, Rochester, NY?

The McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

During what hours is the drive-through service available at this McDonald's location?

Drive-through service is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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