Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback varied widely, with some praising friendly staff while others noted rudeness and poor customer service.
Wait Times
Numerous reviews mentioned long wait times, both in the drive-thru and dining area, often exceeding expectations for fast food.
Food Quality
Customers expressed dissatisfaction with food quality, citing stale items and cold temperatures, though some praised fresh and hot meals.
Cleanliness
While some customers noted cleanliness, others pointed out issues with the dining area and overall atmosphere.
DC
dorian crosby
Nov 9, 2025
2.0
Management faked like she was giving me a fresh breakfast sandwich by slight of hand she threw a old sandwich on prep table acted like it was just made
SF
SJ FK
Nov 8, 2025
1.0
Waited 15 minutes for 2 clowns that admitted they didn’t know how to use the grill or cook any food. And the only 2 “employees” in the building. Skip this dumpster fire of a mcdonalds.
LR
Liz Rivera
Oct 25, 2025
1.0
Employees seem not to want to work and food is not served well.
MD
Marcie Dawson
Oct 24, 2025
1.0
Can't get simple orders right. How hard is it to make a hamburger
JR
Joel Roate
Oct 3, 2025
5.0
I had a really great experience at this McDonald’s. The cashier was super nice and friendly, and the guy who handed me my food even said, “be blessed bro,” which honestly made my day. The whole staff gave off a cool and chill vibe. Service was super quick too—I placed a pretty big order and had everything in about 2 minutes. Definitely one of the best McDonald’s visits I’ve had in a long time!
What are the regular opening hours for McDonald's at 3001 South Winton Road, Rochester, NY?
The McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
During what hours is the drive-through service available at this McDonald's location?
Drive-through service is available from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Can I get delivery from this McDonald's, and if so, what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup options are offered by this McDonald's?
They offer delivery, same-day delivery, and no-contact delivery services for your convenience.
How can I order McDonald's food online or via an app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's app from the Apple App Store or Google Play Store to place orders.
What types of payment are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which gas stations are nearby McDonald's at 3001 South Winton Road?
Nearby gas stations include Sunoco Gas Station, Speedway, Mobil, and Brighton Food Xpress.
Are there any shoe stores near this McDonald's location?
Yes, nearby shoe stores include Saucony, Chacos, and Foot Performance Center, which also offers medical supplies.
What dining options are available near this McDonald's for customers looking to explore more restaurants?
Nearby dining options include Applebee's Neighborhood Grill and The Distillery, offering American cuisine and bar services, ideal for a meal before or after visiting McDonald's.