Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
968 reviews
5 stars
336
4 stars
220
3 stars
153
2 stars
92
1 star
167
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong ingredients.
Service Quality
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
While some customers found the location clean, others pointed out issues with the bathrooms and dining area.
Speed of Service
Customers frequently expressed frustration with long wait times, especially during peak hours.
- SBSkill Buckner2 days ago1.0Asked me what i ordered then handed me incorrect order without looking..get home and a 20pc nugget has 18..Just pump them out without checking is a great business motto
- AAAkielJan 3, 20261.0I had to use my brother google account since I don’t have one name is Kylee I came here just now around 2:20 pm and I did check my bad to make sure they included all the food I paid for and they seem to have until I got home and they forgot one of my kids 6 peice nuggets and the 10 peice nugget meal I got they forgot 2 nuggets and I also ordered a cheeseburger the bread was hard yall charge to much to be forgetting anything and serving hard bread !! Sad now imma have to open nugget boxes to count them do better!
- RSRyan SerazinDec 21, 20251.0I’m not exaggerating when I say this is the worst McDonalds I’ve ever been to. Maybe 1 in 10 times you will get the item you ordered. Do not leave the window until you’ve gone through every single item to make sure it’s even a little correct. We just stopped ever going here. We were short on time and had to go today and sure enough, everything in the order is wrong (burned, wrong ingredients, etc). Just terrible
- AAAnnDec 5, 20251.0This has got to be the absolute worst McDonald's on the planet. In the last 4 or 5 years the quality of the food has gone into the gutter. For at least a year, the Double Quarter Pounders have been sitting on a grease filled bun. I order a Diet Cokes and I'd say half of the time I'll be getting a coke. It's nasty, the staff obviously doesn't care about their jobs. Poor managers and owners that don't seem to fix the problem, equal horrendous food and service.
- BFBex FDec 3, 20253.0Are McFlurry supposed to just be a box of ice cream with a tiny handful of M&M's thrown on top? They used to be mixed in right? Got a McFlurry with our meals. It was literally a cardboard box of ice cream with like 20 M&M's thrown on top. Nothing mixed in.
Frequently Asked Questions About McDonald's
What are the general operating hours for McDonald's at 1701 East Ave, Rochester?
McDonald's at 1701 East Ave is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Friday from 5:00 AM to 10:15 PM, and on weekends from 6:00 AM to 10:15 PM.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What types of payment methods are accepted at McDonald's on East Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order food online for pickup or delivery at this McDonald's?
Yes, customers can order online for curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app for easy ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What services does this McDonald's location offer to enhance customer experience?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby fitness centers can I visit before or after dining at McDonald's?
You can visit World Gym, Monroe County CrossFit, or Parisi Speed School, all located close to McDonald's on East Ave.
Are there any nearby coffee shops or casual dining options near McDonald's?
Yes, nearby options include Dunkin' (coffee and donuts) and Country Club Diner for casual dining.
What nearby services could be useful for customers visiting McDonald's on East Ave?
Customers can find automotive repair at East Ave Auto, storage facilities at Public Storage, and nearby pharmacies or medical services such as World Chiropractic and Rochester Sports Performance Chiropractic.