Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service from staff.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold meals and incorrect items.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly employees while others noted rudeness and unprofessional behavior.
Cleanliness
The restaurant was generally described as clean, though some reviews mentioned areas needing improvement.
Inconsistent Experience
Overall experiences varied widely, with some customers having excellent visits while others reported significant issues.
AM
Abdulazeez Mudasir
4 days ago
4.0
I am loving this place
SB
S Beard
5 days ago
4.0
I am not loving it
PM
Penny Milsted
Nov 3, 2025
3.0
Ask for table service and order was processed as a pick up order.
Women's bathroom was unusable
BL
Brian Libby
Oct 31, 2025
1.0
Drive-thru consistently gets orders wrong. No longer visiting this location.
CM
cory mcknight
Oct 11, 2025
1.0
Placed a very small mobile order and after standing at the counter for almost 20 minutes with numerous employees walking by in silence I was finally asked what I was waiting on. When I said my name and that it's a mobile order the manager SNAPPED at me with a disgusting look on her face and said "we literally just called that!".....no, you actually didn't, and I will never ever make the mistake of ordering here again.
What are the general operating hours for McDonald's at 1701 East Ave, Rochester?
McDonald's at 1701 East Ave is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Friday from 5:00 AM to 10:15 PM, and on weekends from 6:00 AM to 10:15 PM.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What types of payment methods are accepted at McDonald's on East Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order food online for pickup or delivery at this McDonald's?
Yes, customers can order online for curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app for easy ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What services does this McDonald's location offer to enhance customer experience?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby fitness centers can I visit before or after dining at McDonald's?
You can visit World Gym, Monroe County CrossFit, or Parisi Speed School, all located close to McDonald's on East Ave.
Are there any nearby coffee shops or casual dining options near McDonald's?
Yes, nearby options include Dunkin' (coffee and donuts) and Country Club Diner for casual dining.
What nearby services could be useful for customers visiting McDonald's on East Ave?
Customers can find automotive repair at East Ave Auto, storage facilities at Public Storage, and nearby pharmacies or medical services such as World Chiropractic and Rochester Sports Performance Chiropractic.