Brand Certified
McDonald's
3.5(983 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1701 East Ave, Rochester, NY
14610, United States
Certified by McDonald's • Mar 01, 2026
(585) 271-3960
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
983 reviews
5 stars
340
4 stars
221
3 stars
157
2 stars
93
1 star
172
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, especially during busy hours, with some reporting waits of over 30 minutes.
Staff Attitude
Feedback varied on staff professionalism, with some praising friendly service while others noted rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean dining areas while others mentioned unsanitary conditions.
Food Quality
Food quality was inconsistent, with reports of cold or poorly prepared items, but some customers also praised fresh and hot meals.
- MUMichael UrbanskiFeb 27, 20265.0Had a terrible experience last week where the kid on drive through told me off. I called the store which I hate doing as someone who works in customer service, but the manager Olga was amazing. Told me to come back whenever and gave me a free meal. Amazing experience in the end
- ARA RodriguezFeb 21, 20261.0This McDonald’s does not open on time! I’ve been waiting before they were support open and after!
- LDLiz DarrowFeb 18, 20261.0McDonald’s usually has the best Diet Coke on tap. This location is the chronic and disappointing exception. Flat every time over the years. So gross.
- P2Pretty brown girl Ari 22Feb 14, 20265.0Good location, i went to this McDonald’s for the first time. this mcdonalds has the quickest employees out of all the other ones i been to. Mind you i went during the evening and the drive thru was a kinda busy (not so much the dining room). But some mcdonalds are slow even when the dining room isn’t busy and all it would take is for the drive thru to have a few cars then it takes forever. For this McDonalds, that doesn’t seem to be the case.
- JMJourneyz MomentFeb 6, 20264.0The wait time was quick, respecting customer's request and clean too. Usually its always good in the am at this location (East Ave.) Employees were courteous too.
Frequently Asked Questions About McDonald's
What are the general operating hours for McDonald's at 1701 East Ave, Rochester?
McDonald's at 1701 East Ave is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Friday from 5:00 AM to 10:15 PM, and on weekends from 6:00 AM to 10:15 PM.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What types of payment methods are accepted at McDonald's on East Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can customers order food online for pickup or delivery at this McDonald's?
Yes, customers can order online for curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I download the McDonald's app for easy ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What services does this McDonald's location offer to enhance customer experience?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby fitness centers can I visit before or after dining at McDonald's?
You can visit World Gym, Monroe County CrossFit, or Parisi Speed School, all located close to McDonald's on East Ave.
Are there any nearby coffee shops or casual dining options near McDonald's?
Yes, nearby options include Dunkin' (coffee and donuts) and Country Club Diner for casual dining.
What nearby services could be useful for customers visiting McDonald's on East Ave?
Customers can find automotive repair at East Ave Auto, storage facilities at Public Storage, and nearby pharmacies or medical services such as World Chiropractic and Rochester Sports Performance Chiropractic.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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