Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,605 reviews
5 stars
491
4 stars
305
3 stars
289
2 stars
148
1 star
372
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.
Food Freshness
Many reviews indicated that food was often cold, stale, or improperly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
Management Issues
Frequent mentions of poor management and lack of oversight, with employees seen as unmotivated and disorganized.
- RMRudy Mccaskill1 day ago1.0Under staffed and very unprofessional. Employees constantly use vulger language in front of patrons.
- JMJourneyz Moment3 days ago1.0Chili, Avenue (14624) zip code near brooks. Well this location is so damn horrible. All the way through. We waited st least 15 minutes before someone took the order, I was blocked in front and back so couldn't just leave. They need to shut down and put a Chick fil A there.
- THThelma Hamilton6 days ago5.0I love this location
- JGJackson GardJan 3, 20261.020 people sitting there doing nothing
- APAmanda PhillipsDec 29, 20251.0THIS IS THE WORST FAST FOOD CHAIN YOU CAN GO TO! i went to here to get food for me and my son and ended up getting a raw burger i had to go back to get my money and the cook laughed in my face😒 this is why BK is better
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1965 Chili Ave, Rochester?
Delivery is available daily from 6:00 AM to 11:00 PM.
What time does the McDonald's drive-through open and close?
The drive-through operates every day from 6:00 AM to 11:00 PM.
Can I place my order online for pickup or delivery at this McDonald's?
Yes, you can order online for pickup or delivery via https://mcdonalds.order.online/business/-5579 or the McDonald's app available on iOS and Android.
What types of payment does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any special services like curbside pickup or no-contact delivery?
Yes, services include curbside pickup, delivery, same day delivery, and no-contact delivery.
What are the main operating hours for McDonald's at this address?
The restaurant is open 24 hours a day, 7 days a week.
What nearby places can I visit before or after my meal at McDonald's?
Nearby places include Starbucks for coffee, Walmart Pharmacy, and Westgate Plaza shopping center for retail shopping.
Is there another fast food restaurant close to this McDonald's location?
Yes, there is another McDonald's fast food restaurant nearby.
Are there convenient transportation or rental options near McDonald's at 1965 Chili Ave?
Yes, Budget Truck Rental and U-Haul Neighborhood Dealer are nearby if you need vehicle rentals.
What categories of restaurants and food services does this McDonald's location fall under?
This McDonald's is categorized as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and more related to food and dining.