Brand Certified
Five Guys
4.5(1345 reviews)
Certified by Five Guys • Mar 15, 2026
Business Details
1100 Jefferson Road, Rochester, NY
14623, United States
Certified by Five Guys • Mar 15, 2026
(585) 272-1811
Certified by Five Guys • Mar 15, 2026
https://restaurants.fiveguys.com/1100-jefferson-road
Certified by Five Guys • Mar 15, 2026
About
Certified by Five Guys • Mar 15, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1100 Jefferson Road in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 15, 2026
Hours
Certified by Five Guys • Mar 15, 2026
Reviews
4.5
1,345 reviews
5 stars
907
4 stars
298
3 stars
78
2 stars
25
1 star
37
- MCMaicon ChavesMar 2, 20265.0Very good food.
- ZDZana DillardFeb 28, 20265.0GIVE ANTHONY A RAISE!!!!
- RBRachael BunceFeb 1, 20264.0The staff at Five Guys was great! We went there with a large group and out food was made quickly. The staff was helpful and kept our gluten free orders separate and explained how the orders were numbered.
- SCspenser clarkJan 9, 20265.0Got a bacon cheese burger with fries.... or should I say I got fries with a burger... huge order of fries but they taste amazing!!
- JMJessica MillerDec 29, 20251.0Visited this Five Guys around 9 PM and had a very disappointing experience. After ordering burgers, we were told fries weren’t available because staff didn’t want to peel more potatoes. While dining in, employees were loud, yelling, and bickering throughout our meal. To make matters worse, the doors were locked around 9:20 PM and several customers were turned away while staff sat inside laughing and making food for themselves. Very unprofessional and unenjoyable experience. I’ll think twice before returning to this location.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1100 Jefferson Road accept reservations?
No, Five Guys at 1100 Jefferson Road does not accept reservations.
What are the operating hours for Five Guys at this location?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and how can I order?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/henrietta/menu.
Can I pick up my order in-store at Five Guys on Jefferson Road?
Yes, in-store pickup is offered at this location.
What types of payment does Five Guys at 1100 Jefferson Road accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys on Jefferson Road?
Several items can be made gluten-free such as sandwiches without buns using wraps or bowls; however, buns and some condiments contain gluten, and cross-contamination is possible. Please consult their allergen information for details.
Is Five Guys at this location wheelchair accessible?
Yes, the restaurant offers wheelchair accessible entrance, parking, seating, and restrooms.
What nearby dining options are available around Five Guys at 1100 Jefferson Road?
Nearby restaurants include Joe's Brooklyn Pizza, Burger King, CiCi's Pizza, Moe's Southwest Grill, Saladworks, Hyderabad Biryani House, and Subway – offering a diverse range of cuisines within close walking distance.
Are there any nearby shopping centers or stores near Five Guys for combined visits?
Yes, Henrietta Plaza shopping center is nearby, along with stores like Hallmark, Staples, Guitar Center, and Verizon, making it convenient to shop before or after your meal.
What entertainment or service businesses are close to Five Guys that might interest customers?
Nearby you can find 58 Projects (music production), Painting with a Twist (art school and event planning), Flower City Nails & Spa, and The Atrium Lounge (bar and dance club) for entertainment and services.
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