Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1100 Jefferson Road in Rochester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,334 reviews
5 stars
902
4 stars
294
3 stars
78
2 stars
25
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being fresh, delicious, and satisfying.
Service
The staff received positive feedback for being friendly, helpful, and efficient, although there were some complaints about wait times.
Cleanliness
While many noted the restaurant was clean, some reviews mentioned dirty tables and a need for better upkeep.
Pricing
Several customers commented on the high prices, indicating that while the food is good, it may not be worth the cost for everyone.
Consistency
Most customers reported a consistent experience with food quality and service, making it a reliable choice for burgers.
- CKConnor Kerr3 days ago5.0Food is good! BUT the best part of it all tonight (11/21) was my man at the cash register getting my order. I do believe his name was charles. His positive energy and happy demeanor made my night! Bro is a man of passion and kindness.
- JVJared Vonniederhausern5 days ago5.0Shout out to a great team and management. We celebrated our twins 5th birthday. They had great service and food to accommodate a great day thank you.
- EJEdgar Higgins Jr.5 days ago3.0Ordered little cheeseburger with lettuce tomato onion and ketchup. Ketchup was the only thing that made it to the burger. Bag tag correctly listed cindiments requested. To go order not discovered until away from store. Unusually bad experience fir Five Guys!
- ASAli Soner SurmeliNov 14, 20251.0I usually enjoy Five Guys locations, but my recent visit to this particular branch was disappointing. The restaurant was noticeably dirty, and the floors were so greasy that they felt slippery while walking. On top of that, the fries were cold and nothing like the fresh, flavorful Five Guys fries I’m used to. Overall, it was not a pleasant experience, and I hope the store addresses these issues soon.
- JGJuzer GabajiwalaOct 22, 20255.0Loved the burgers. Enjoy free peanuts too
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1100 Jefferson Road accept reservations?
No, Five Guys at 1100 Jefferson Road does not accept reservations.
What are the operating hours for Five Guys at this location?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and how can I order?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/henrietta/menu.
Can I pick up my order in-store at Five Guys on Jefferson Road?
Yes, in-store pickup is offered at this location.
What types of payment does Five Guys at 1100 Jefferson Road accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys on Jefferson Road?
Several items can be made gluten-free such as sandwiches without buns using wraps or bowls; however, buns and some condiments contain gluten, and cross-contamination is possible. Please consult their allergen information for details.
Is Five Guys at this location wheelchair accessible?
Yes, the restaurant offers wheelchair accessible entrance, parking, seating, and restrooms.
What nearby dining options are available around Five Guys at 1100 Jefferson Road?
Nearby restaurants include Joe's Brooklyn Pizza, Burger King, CiCi's Pizza, Moe's Southwest Grill, Saladworks, Hyderabad Biryani House, and Subway – offering a diverse range of cuisines within close walking distance.
Are there any nearby shopping centers or stores near Five Guys for combined visits?
Yes, Henrietta Plaza shopping center is nearby, along with stores like Hallmark, Staples, Guitar Center, and Verizon, making it convenient to shop before or after your meal.
What entertainment or service businesses are close to Five Guys that might interest customers?
Nearby you can find 58 Projects (music production), Painting with a Twist (art school and event planning), Flower City Nails & Spa, and The Atrium Lounge (bar and dance club) for entertainment and services.