Fastrac, convenience store brand within EG America’s family of brands, operates over 50 stores across upstate New York. Renowned for its convenience and quality, Fastrac offers a diverse range of fuel, snacks, and services. With a focus on innovation and personalized service, Fastrac ensures an exceptional experience for every customer, making it the go-to choice for travelers and locals alike in upstate New York.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.