Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
1.7
23 reviews
5 stars
3
4 stars
1
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1
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1 star
18
- FRFrances RodriguezAug 2, 20251.0Very bad and unprofessional service, Dom And Paula need to Have a better process for hiring professional employees and managers, The Hispanic Manager Their is Very Rude and Does Not Properly Greet Her Customers and They are Always Short Staffed which makes The Employees treat Their Customers With No Respect. I will be Reaching Out To Corporate about The Manager and How Rude she Treats her customers and I actually work at the hospital and have heard other coworkers talk about how rude the manager is treating her customers
- JBJahmanique BarkleyAug 2, 20251.0Cashier was mopping while I arrived, looked at me and kept mopping. I asked nicely if I can place a order and was told to "wait a minute I'll be right there". You can tell he was upset by rolling his eyes and slamming materials. While I was waiting for my food I noticed he was giving an elder lady attitude as well. I asked for a refund because this is no way to treat people. I come to this Dunkin a lot because I work here at the hospital. I have never had this experience before :(
- DMDeruan MoonNov 30, 20241.0Dunkin's workers inside RGH has terrible manner and horrible customer service. If you want decent foods/drinks and professional or at least a good customer service that won't ruin your mood, please stay away from Dunkin in 1425 Portland Ave. It's not worth it. ZERO star.
- DDDeeDec 16, 20231.0Workers always look annoyed you're there. There is never any food, literally, they don't have food. If you're hungry, don't go here. They got rid of the old café for this, it's awful and doesn't help anyone. Bring the old café back with better food, and better staff employed by the hospital.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 1425 Portland Avenue in Rochester, NY?
Dunkin' at 1425 Portland Avenue in Rochester, NY is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services to make ordering convenient for customers.
Where exactly is the Dunkin' on Portland Avenue located?
It is located inside the Rochester General Hospital Lobby at 1425 Portland Avenue, Monroe, Rochester, NY 14621.
What seasonal drinks can I try at this Dunkin' location during the holidays?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season at Dunkin'.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab-and-go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch meals to satisfy various cravings throughout the day.
Is this Dunkin' location family-friendly and do they accept credit or debit cards?
Yes, this Dunkin' welcomes families and accepts both credit and debit card payments for your convenience.
Are there any medical facilities near Dunkin' on Portland Avenue that might be useful for patients or visitors?
Yes, Dunkin' is located inside Rochester General Hospital's lobby, close to various doctors like Hassan Jamil, DO, and the University of Rochester Neurology department, making it convenient for patients or visitors to grab coffee or a snack.
How can nearby medical professionals and patients benefit from Dunkin's location at Rochester General Hospital?
Patients and medical professionals can conveniently stop by Dunkin' for coffee, breakfast sandwiches, or donuts before or after appointments, making it a perfect spot within the hospital lobby for refreshments.
Are there other healthcare services or clinics close to Dunkin' that visitors may find useful?
Nearby health services include the Laboratory Service Center - Wilson Health, Boev Clinic, and several doctors specializing in internal medicine and family practice, all within easy reach of Dunkin'.