Dunkin'

2.9
72 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1578 Spencerport Rd, Rochester, NY
14606, United States

Hours

Reviews

2.9
72 reviews
5 stars
28
4 stars
5
3 stars
2
2 stars
5
1 star
32
  • AD
    Ange DiRisio
    Nov 14, 2025
    2.0
    I’ve never waited less than 15 min in the drive thru here… sometimes they will literally tell you they can’t take your order lol
  • SK
    Sarah Kelly
    Nov 7, 2025
    2.0
    Got 2 drinks and 2 donuts. Took about 10 minutes. Only three cars in the drive thru. I got a refresher. The cup had dirt and clothing fibers on the inside. Didn't realize until I drank half of it and then I had to throw the rest out. Also got a cookie butter cold brew. The worker did not know how its made and my sister had to explain to her how to make it. And then the worker forgot to put the cookie butter syrup in it. Terrible. This is the last dunkin id go to.
  • AB
    Alex B.
    Oct 26, 2025
    1.0
    Showed up at this Dunkin yesterday morning (Oct. 25) about 10 am. There must have been 8-10 employees working behind the counter. I was told when I got up to the counter to order that I would not be permitted to order any food given how "busy" they were. I've been to a ton of Dunkin locations and never once have I been told they are pausing the food regardless of how busy they are. Unless their equipment was down but this was not the case. They had maybe 6-8 customers in the drive-thru line. Not that busy. It was 10 am and this is Dunkin Donuts...its going to get busy at times. But to just stop serving food for selective people is rediculous and horrible management. I watched other people come up and get their food and they had ordered just before me. I guess they made the cutoff. Not to mention i still waited 20+ minutes for my coffee (just a coffee). I wouldnt have ordered the coffee had i known how long it would take despite not even being able to order food. They had 8-10 workers there and couldnt handle 8-10 customers to the point that they decided to just refuse service to certain people so their job would be easier. I wonder how Dunkin would feel knowing they are likely losing money all the time at this location with the lazy workers and management they have now.
  • SN
    Sarah Nettnin
    Sep 7, 2025
    1.0
    They took 20 minutes and I’m not even exaggerating 20 minutes to take my order inside. The lady was not enthused to be working. Once I ordered took another 15 minutes to get my food. I won’t be back at this one they are not fast at all
  • NT
    Nick Trimper
    Sep 5, 2025
    1.0
    Open at 430am? Lights are off. Workers are inside. No one answering the drive through at 4:50am nor can you get inside

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' on weekdays?

Dunkin' in Rochester, NY is open Monday through Friday from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at 1578 Spencerport Rd offers delivery service and curbside pickup is not available.