Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
i stopped in to get a cup of coffee. the young lady at the register was on the phone having a conversation. she also served me cold hash-browns that have been sitting for a while. poor customer service
KC
Kaloe Childers
Feb 2, 2026
1.0
This is the worst place to order coffee. They treated me like I was a disabled person. This is not a welcoming environment for deaf people. I presented to her on my phone what I ordered. I am deaf. The lady actuated yelled at me because I couldn't speak. They had a negative attitude towards me after I ordered through mobile, and even offered me liquid cane to pour in my coffee while I was driving my car through the window. Without helping me out. Lost my respect for them. Even though I took pictures of them, they suddenly left the window to avoid me. Now you made me trauma and never come this place ever again!
DP
Dustin Peterson
Jan 10, 2026
1.0
Working in food service I understand staffing challenges. That said, if I don’t have employees to open my locations I make sure signage is up. Don’t advertise your opening time and then just not put any signs up that you aren’t open when you say you will be. Poor customer service.
FG
Findley Green
Jan 4, 2026
5.0
They always have a smile and always polite
FF
Fastlane
Oct 13, 2025
1.0
They gave me a dirty sticky cup..I told them I didn't want that cup, not sure if the inside was dirty aswel, instead of giving me clean cup they put cup over old cup
What are the regular business hours for Dunkin' at 2061 Chili Avenue, Rochester, NY?
Dunkin' at 2061 Chili Avenue is open daily from 5:00 AM to 7:00 PM.
Can I order ahead for quick pickup at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app for a fast grab and go experience.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers delivery service but does not have curbside pickup at this location.
What are some of the holiday drinks currently available at Dunkin'?
Seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher are available during the holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
What is the phone number to contact this Dunkin' location?
You can reach Dunkin' at 2061 Chili Avenue by calling +1 585-825-8239.
Which nearby coffee shops could I visit along with Dunkin'?
Besides Dunkin', you can visit the nearby Starbucks location for additional coffee and smoothie options along Chili Avenue.
Are there any nearby banks or financial services near Dunkin'?
Yes, Northwest Bank and Chase Bank are nearby, offering convenient options for banking needs when visiting Dunkin'.
What nearby places can help with transportation or vehicle rental?
U-Haul Neighborhood Dealer and Budget Truck Rental are nearby for truck and car rental services, useful for customers who might be moving or need rental vehicles.
Does Dunkin' have drive-thru service at this location?
Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.
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