Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
565 reviews
5 stars
259
4 stars
113
3 stars
51
2 stars
37
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and items being unavailable, leading to customer frustration.
Staff Attitude
Feedback indicated a lack of professionalism and poor attitudes among staff, contributing to a negative customer experience.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly made drinks.
Management Issues
Several reviews mentioned ineffective management and a lack of proper training for staff, impacting overall service.
- JOjeffrey owensDec 22, 20251.0I stood in line for 5 minutes without a word from anyone standing right behind the counter. All I got was looks and stares. I won't be coming here again. Its a tim Horton across the street
- SLShannon LearyDec 19, 20251.0I will never use this location again. Every time the service is the slowest I have ever experienced. Today I ordered munchkins for my child’s preschool, after waiting 30 minutes in line, I was told they had no munchkins. No munchkins and we were late for school. Never again. Terrible location.
- KOKaren OlanNov 26, 20254.0sometimes they burn my sandwich and sometimes is perfect..
- ALAlix LuisaOct 26, 20251.0I have given this location 3 chances since moving to the area; each time they have gotten my order wrong. I am done coming to this location since the staff do not care if they give out the proper orders. Do better.
- JJJulieSep 14, 20251.00stars. Went to drive through speaker sat there for 10 min no one greeted me over speaker so I finally said are you open and they responded wait a minute. I left. When I pulled up I should have been greeted and told that they would be right with me. Do better with customer service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3580 Mount Read Blvd, Rochester, NY?
Dunkin' at 3580 Mount Read Blvd is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' provides delivery and curbside pickup services for your convenience.
What type of food and drinks can I expect at Dunkin'?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha.
How can I order ahead from Dunkin' for a faster pickup?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a fast grab and go experience.
Is the Dunkin' location at 3580 Mount Read Blvd family-friendly?
Yes, this Dunkin' welcomes families and children and offers dine-in and drive-thru options.
What are some nearby coffee shops around Dunkin' on Mount Read Blvd?
Nearby coffee shops include another Dunkin', Tim Hortons, and convenience stores like Sunoco and 7-Eleven that also serve coffee.
If I'm visiting Dunkin', what nearby restaurants can I explore for other dining options?
You can visit Mel's Diner, New Fong Kitchen for Chinese cuisine, Shawarma Restaurant for Middle Eastern dishes, Mark's Pizzeria, Carmine's Family Restaurant, Tom Wahl's burger restaurant, and Subway for sandwiches.
Are there convenient places nearby to refuel or shop while visiting Dunkin'?
Yes, Sunoco and Tops Gas Station are nearby for refueling, and ALDI USA and Walgreens are convenient for groceries and pharmacy needs.
How can I reach Dunkin' at Mount Read Blvd using apps?
You can download the Dunkin' app via the Apple App Store or Google Play Store to order or find directions for the Mount Read Blvd location.
Does Dunkin' offer seasonal or specialty drinks currently?
Yes, during the holiday season Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.