Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
562 reviews
5 stars
259
4 stars
112
3 stars
51
2 stars
37
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including wrong items and poorly made drinks.
Speed of Service
Customers consistently complained about slow service, particularly in the drive-thru, leading to long wait times.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including mocking customers and arguing among themselves.
Food Quality
Mixed feedback on food quality, with some items being served cold or not prepared correctly, while others praised specific menu items.
- ALAlix LuisaOct 26, 20251.0I have given this location 3 chances since moving to the area; each time they have gotten my order wrong. I am done coming to this location since the staff do not care if they give out the proper orders. Do better.
- JJJulieSep 14, 20251.00stars. Went to drive through speaker sat there for 10 min no one greeted me over speaker so I finally said are you open and they responded wait a minute. I left. When I pulled up I should have been greeted and told that they would be right with me. Do better with customer service.
- TTThePythonDevilsSep 7, 20251.0Very slow to take order and then said they could not make any food of any kind. I dont know who runs this place but thats ridiculous.
- WCWriter ChickSep 2, 20252.0The food is fine, if you ever get it! Drive thru is excruciatingly slow and when you pull up to the window the employees are laughing and dancing around. So, maybe it's fun to work there, at least.
- JJJesse JamesAug 30, 20251.05 PM on a Saturday and you guys aren't doing food, you're open for 3 more hours, what's going on at this store smh, this has been happening every single weekend, i'm just gonna stop coming to your establishment.At this point, it's not worth it
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3580 Mount Read Blvd, Rochester, NY?
Dunkin' at 3580 Mount Read Blvd is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' provides delivery and curbside pickup services for your convenience.
What type of food and drinks can I expect at Dunkin'?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha.
How can I order ahead from Dunkin' for a faster pickup?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android, for a fast grab and go experience.
Is the Dunkin' location at 3580 Mount Read Blvd family-friendly?
Yes, this Dunkin' welcomes families and children and offers dine-in and drive-thru options.
What are some nearby coffee shops around Dunkin' on Mount Read Blvd?
Nearby coffee shops include another Dunkin', Tim Hortons, and convenience stores like Sunoco and 7-Eleven that also serve coffee.
If I'm visiting Dunkin', what nearby restaurants can I explore for other dining options?
You can visit Mel's Diner, New Fong Kitchen for Chinese cuisine, Shawarma Restaurant for Middle Eastern dishes, Mark's Pizzeria, Carmine's Family Restaurant, Tom Wahl's burger restaurant, and Subway for sandwiches.
Are there convenient places nearby to refuel or shop while visiting Dunkin'?
Yes, Sunoco and Tops Gas Station are nearby for refueling, and ALDI USA and Walgreens are convenient for groceries and pharmacy needs.
How can I reach Dunkin' at Mount Read Blvd using apps?
You can download the Dunkin' app via the Apple App Store or Google Play Store to order or find directions for the Mount Read Blvd location.
Does Dunkin' offer seasonal or specialty drinks currently?
Yes, during the holiday season Dunkin' features drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.