Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
524 reviews
5 stars
269
4 stars
104
3 stars
58
2 stars
19
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and poor attitudes.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drink preparations.
Drive-Thru Experience
The drive-thru service is frequently criticized for being slow and having poor communication, with some customers waiting excessively long.
Food Quality
Food quality is inconsistent, with reports of cold items and poor preparation, leading to dissatisfaction among customers.
Cleanliness and Safety
Several reviews mention concerns about cleanliness and food safety, including reports of hair in food and potential food poisoning.
- YOYunus Ongi6 days ago5.0They are great people!!!
- JEjanet EnnisDec 25, 20251.0Not friendly. (Understanding is was 7:15 am Christmas morning.). I also understand everybody has a bad day. The girl did not want to be there. She was so clear in her attitude, expressions, tone, facial movements. They were out of milk? Could not make a latta? Asked for a bagel. It was cold and placed in a bag. It was ordered toasted. I offered to pay for the bagel , but don't give it to be even aster her attitude. Coffee was not that good. I won't be back. What a waste of time, energy and money.
- ALangel lugoNov 29, 20251.0No answer through drive through. Not first time. Post some type of signage it nothing else.
- SMSydney MNov 20, 20252.0employees are really nice but the drive thru speaker has got to be the worst in Rochester
- MWMeghan WilliamsOct 31, 20253.0Food and staff has always been good, drive thru speaker is HORRIBLE. Can hardly hear the employees, so you may be sitting there a while thinking they’re not ready to take your order, when in fact they are talking
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Rochester, NY?
This Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services to customers.
What new holiday drinks can I try at Dunkin' on East Ave in Rochester?
You can enjoy the new Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both iOS and Android platforms.
What types of food and drinks are served at this Dunkin'?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options.
Does this Dunkin' have a drive-thru and takeout options?
Yes, it features a drive-thru and provides takeout services for customer convenience.
What are some nearby dining options if I visit Dunkin' on East Ave?
Nearby dining options include McDonald's for fast food, Dr's Inn for barbecue and casual dining, and the Country Club Diner if you're interested in classic diner fare.
Where can I find a gas station close to Dunkin' on East Ave?
The Sunoco gas station, which also serves breakfast and brunch, is conveniently located near Dunkin' on East Ave.
Are there fitness centers near this Dunkin' location?
Yes, World Gym, Monroe County CrossFit, and Parisi Speed School gyms are located nearby for your workout needs.
Is there a florist near Dunkin' on East Ave where I can pick up flowers?
Yes, Sassafras Flowers is located nearby and offers retail floral services.