Dunkin'

4.0
276 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
375 Kenneth Dr, Rochester, NY
14623, United States

Hours

Reviews

4.0
276 reviews
5 stars
147
4 stars
50
3 stars
33
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, highlighting their efficiency and positive attitude.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a significant inconsistency in order fulfillment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the offerings while others reported issues with freshness and preparation.

Service Speed

Several reviews noted slow service, particularly during busy times, leading to frustration among customers.
  • VW
    Varrick Wattson
    Dec 21, 2025
    2.0
    dunkin donuts just is awful if you like anything sweet or tasteful. everything costs extra to add and everything no matter how sweet or good it sounds, just tastes like black coffee after
  • SC
    Shari Cap
    Dec 17, 2025
    5.0
    I absolutely love the staff here. They are always amazing and my coffee is perfect , every single day!!
  • SR
    Stevie Raynes
    Sep 5, 2025
    1.0
    Rude
  • AC
    Ashley Tatianna Carter
    Aug 29, 2025
    4.0
    I like this location. The people are very friendly, great energy and usually are on top of the orders. Today, I’m sad to report that when I received my order, I was disappointed. I ordered an everything bagel with avocado spread, hash browns and a sweet tea. Half my bagel didn’t have the spread on it at all and the hash brown were warm on top and mushy and cold in the middle. Because I’m at work, I wasn’t able to go back to ask for another bagel & hash browns, so it’s a big inconvenience.
  • JC
    Julie Chung
    Aug 18, 2025
    5.0
    This is my favorite Dunkin donuts! Friendly staff and always get my order correct! My pitbull Stewart loves getting a munchkin too 😊

Frequently Asked Questions About Dunkin'

What are the regular opening hours of this Dunkin' location in Rochester, NY?

The Dunkin' at 375 Kenneth Dr in Rochester, NY is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer breakfast, lunch, and brunch meals?

Yes, this Dunkin' serves breakfast, lunch, and brunch to satisfy various mealtime cravings.