Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
272 reviews
5 stars
145
4 stars
49
3 stars
33
2 stars
13
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently noted friendly and accommodating staff, although there were complaints about rudeness and slow service at times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to frustration among customers.
Food and Drink Quality
While some customers praised the coffee and food, others reported inconsistencies in taste and quality, particularly with specific items like bagels and croissants.
Cleanliness and Environment
Several customers appreciated the cleanliness of the location, contrasting with complaints about other Dunkin' locations.
Speed of Service
There were mixed reviews regarding the speed of service, with some customers experiencing long wait times, especially during busy hours.
- SRStevie RaynesSep 5, 20251.0Rude
- ACAshley Tatianna CarterAug 29, 20254.0I like this location. The people are very friendly, great energy and usually are on top of the orders. Today, I’m sad to report that when I received my order, I was disappointed. I ordered an everything bagel with avocado spread, hash browns and a sweet tea. Half my bagel didn’t have the spread on it at all and the hash brown were warm on top and mushy and cold in the middle. Because I’m at work, I wasn’t able to go back to ask for another bagel & hash browns, so it’s a big inconvenience.
- JSJulie SissonAug 18, 20255.0This is my favorite Dunkin donuts! Friendly staff and always get my order correct! My pitbull Stewart loves getting a munchkin too 😊
- JHJoseph HastoJul 23, 20255.0Fast, friendly and my order is always right.
- HKHeather Kerr (Heather Kerr)Jul 11, 20251.0This morning I went through the drive thru and ordered a large Iced matcha, then watched through the window as the girl didnt even have half a cup worth of drink start pouring in ice to make it appear full. If im paying over $6.00 for a drink I expect to be given a full drink, not a cup of ice. Thoroughly disappointed in Dunkin
Frequently Asked Questions About Dunkin'
What are the regular opening hours of this Dunkin' location in Rochester, NY?
The Dunkin' at 375 Kenneth Dr in Rochester, NY is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sundays from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer breakfast, lunch, and brunch meals?
Yes, this Dunkin' serves breakfast, lunch, and brunch to satisfy various mealtime cravings.
Can I order ahead or get delivery from this Dunkin' store?
Yes, you can order ahead for pickup or get delivery. They offer curbside pickup and delivery services.
Are there any special holiday drinks available at this Dunkin' during the holiday season?
Yes, during the holiday season, they offer new items like the Cookie Butter Cloud Latte, return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru for convenient service?
Yes, this Dunkin' offers drive-thru service for fast and convenient ordering and pickup.
What kind of menu items is this Dunkin' known for?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, among over 50 varieties of donuts and many premium beverages.
Are there other coffee shops near this Dunkin' location that customers might consider?
Yes, Tim Hortons is a nearby coffee shop that customers might visit as an alternative or complement to Dunkin'.
What nearby gas stations could be convenient for customers visiting Dunkin' at 375 Kenneth Dr?
Nearby gas stations include Lehigh Sunoco, Mobil, and Quicklee's, which might be useful for customers fueling their vehicles before or after visiting Dunkin'.
Are there hotels close to this Dunkin' location for travelers looking for breakfast or coffee?
Yes, hotels such as Super 8 by Wyndham Henrietta Rochester Area, Vista Heights Inn, and Microtel Inn by Wyndham Henrietta Rochester are close by, making Dunkin' a convenient breakfast or coffee stop for guests.
How can I quickly order from Dunkin' using my mobile device?
You can download the Dunkin' app from the Apple App Store or Google Play Store to order ahead and enjoy a fast grab-and-go experience at this location.