Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
366 reviews
5 stars
175
4 stars
94
3 stars
36
2 stars
15
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in restrooms and food preparation areas.
Speed of Service
While some customers appreciated quick service, others experienced significant delays, especially in the drive-thru.
Product Quality
Feedback on food and drink quality is inconsistent, with some enjoying their orders while others found items stale or poorly prepared.
- KCKate CNov 2, 20253.0The food is always good, the loaded hashbrowns are the best, one of their best items on the menu. Chipotle adds a nice touch to the queso in it. I would've been better if ordering in drive thru as it took 5 min and several employees walking past me standing there waiting to order
- K5K.O.B. 5Oct 21, 20254.0Drive thru, no wait and pleasant service
- WWWinnifusSep 26, 20254.0They made my drink very quickly and made it well. The atmosphere and interaction could better, but overall this is a good Dunkin.
- VPVada PreshSep 22, 20253.0I went to grab some breakfast food for myself and my kids. I go to this Dunkin’ often, normally don’t have any issues. When I got home my son started to eat his breakfast sandwich, and as he was finishing it up it kind of fell apart. When he went to pick it back up and put it back together he noticed an eye lash looking hair on the egg portion of his sandwich. Safe to say he did not finish it after that.
- VVvadaSep 22, 20253.0I went to grab some breakfast food for myself and my kids. I go to this Dunkin’ often, normally don’t have any issues. When I got home my son started to eat his breakfast sandwich, and as he was finishing it up it kind of fell apart. When he went to pick it back up and put it back together he noticed an eye lash looking hair on the egg portion of his sandwich. Safe to say he did not finish it after that.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 4178 W Henrietta Rd, Rochester, NY?
Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This location offers delivery service and curbside pickup is not available.
What specialty items does Dunkin' serve at this Rochester location?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, brunch, and lunch meals.
Are there any new holiday drinks available at this Dunkin'?
Yes, during the holiday season, they offer the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order ahead for quick pickup at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or through their online ordering link for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.
What nearby dining options are there around Dunkin' at 4178 W Henrietta Rd?
Nearby dining options include Tony Pepperoni, Juicy Crab Rochester, and Mandarin Court, offering pizza, seafood, and Asian cuisine respectively.
Are there automotive services close to Dunkin' to visit before or after your coffee?
Yes, nearby you will find car dealers such as Enterprise Car Sales, Auto Locators, Van Bortel Subaru Henrietta, Rochester Auto Exchange, and service shops like Cropo's automotive repair.
What other convenience services are nearby this Dunkin' in Rochester?
Nearby conveniences include Fastrac gas station and convenience store, Blue Rhino Propane Exchange, and several insurance agencies like Tom Gervais-State Farm and Beth Rogers Agency.
Does the Dunkin' location offer free Wi-Fi and accept credit and debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for customer convenience.