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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(371 reviews)

Business Details

(585) 334-6746
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4178 W Henrietta Rd, Rochester, NY
14623, United States

Hours

Reviews

3.9
371 reviews
5 stars
179
4 stars
95
3 stars
36
2 stars
16
1 star
45
  • SF
    Sarah Foster
    6 days ago
    3.0
    The pothole directly in the drive thru is dangerous. I hit it and my whole car jumped.
  • JO
    Jeanuinelee Oopseht
    Feb 26, 2026
    1.0
    They had a massive freaking pothole and it scrapped my car in the middle of the drive thru. It was completely unavoidable once I was in line. This pothole was clearly known by management as it was in the back where employees park.
  • JW
    Jenna Walton
    Jan 3, 2026
    5.0
    The best Dunkin in Henrietta! The employees are always very nice and my drink is made consistently every time 10/10 :)
  • FA
    Fredrico Ahumada
    Dec 31, 2025
    2.0
    I really don’t like leaving bad reviews cause I never want to judge others just seems wrong I don’t know them but in the morning I don’t get what I order and most things are just wrong don’t mix drinks and leave out things and give me wrong food
  • MM
    Mya Miele
    Dec 22, 2025
    1.0
    By far the worst Dunkin experience I’ve ever had . The hash browns were cold , the drink was pure hot water . I ordered twice because the first drink was so bad , the second drink which was simply hot chocolate was hot water. The service was horrible. No thank you , eye contact . Have a good day. There were two girls one was pleasant, the other was horrible. She rolled her eyes when I politely asked for a hot chocolate , handed me the cup back and walked off . She made eye contact with her co-worker as if she was upset that I asked for it. I’ll stick to Tim Horton’s In every aspect.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 4178 W Henrietta Rd, Rochester, NY?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This location offers delivery service and curbside pickup is not available.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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