Brand Certified
Dunkin'
3.6(715 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2299 Culver Rd, Rochester, NY
14609, United States
Certified by Dunkin' • Feb 22, 2026
(585) 730-5898
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
715 reviews
5 stars
318
4 stars
135
3 stars
79
2 stars
37
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as stale items, incorrect orders, and lack of flavor.
Staff Attitude
While some customers praised friendly staff, many others noted unprofessional behavior and a lack of enthusiasm among employees.
Operational Issues
Customers experienced problems with the location's hours, mobile order fulfillment, and cleanliness, particularly in the bathrooms.
- SKStacey KlimekFeb 5, 20261.0Lady at speaker was ridge. Made me repeat myself several times even though I have a newer quiet car. Long wait for very little cars ahead of me and. Drue to the wait I was running late to work. I open my order and it's not what I ordered. Won't return. Terrible service. Portland and East ridge is way better than here. Plus the bagel I tried receive was very old and leather consistency and absolutely the tiniest amount of cream cheese. Didn't even get something worth eating.
- DBDavid BogutaFeb 4, 20261.0It was 6:41pm and the doors were locked to get inside yet it says they close at 7pm on Google. This is misleading.
- WPWenona PritchettDec 21, 20252.0Waited 5 minutes in drive thru went in drink was horrible
- RVRobin VertigansDec 16, 20251.0They took forever about 30 minutes while I sat in the drive thru actually ran late due to them taking so long.. Then the messed up the order.. And then forgot things.. I only go there now if I'm having a lazy day.. The person who waited on us was rude and highly lazy..
- JJjosh joshDec 15, 20255.0I'm a regular at the Dunkin' on Culver rd and norton st and I have to say, the morning crew always makes my day brighter. Despite the rush, they're incredibly efficient and always manage a smile. Especially Janely the short spanish girl she the best doing her job, she runs that dunking like she owns the place. I love her work ethic and the way she treats everybody. Thank you J!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2299 Culver Rd, Rochester, NY?
Dunkin' is open every day from 5:00 AM to 7:00 PM for in-store service and from 6:00 AM to 6:00 PM for delivery.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services for customer convenience.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea specialties.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab and go experience.
What new holiday drinks are available currently at this Dunkin' location?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin'?
Yes, this location has a drive-thru for convenient service.
What nearby convenience stores can I visit before or after stopping at Dunkin'?
Nearby convenience stores include 7-Eleven (currently closed), Kwik Fill, and Annie's Stop and Shop, making it easy to grab essentials along with your Dunkin' favorites.
Are there any parks near this Dunkin' where I can relax after getting coffee?
Yes, Cobbs Hill Park and Seth Green Park are nearby and offer great spots for relaxation or a walk after your visit to Dunkin'.
What dining options are close to Dunkin' on Culver Rd?
Near Dunkin', you’ll find New China, a Chinese restaurant, and Culver Hots, a burger and fast food restaurant, ideal for exploring more dining choices.
How can I access Dunkin' if I prefer paying by card or require free Wi-Fi?
Dunkin' accepts both debit and credit cards, and offers free Wi-Fi for customers to enjoy while they visit.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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