Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
712 reviews
5 stars
317
4 stars
135
3 stars
79
2 stars
37
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Staff Attitude
While some reviews praised friendly staff, many others noted unprofessional behavior and a lack of enthusiasm among employees.
Product Availability
Numerous customers expressed frustration over the unavailability of menu items, particularly during busy hours.
Cleanliness Issues
Several reviews highlighted unsanitary conditions, particularly in the bathrooms, and concerns about food handling.
Inconsistent Experience
Overall, customer experiences varied greatly, with some enjoying their visits while others had significant complaints.
- WPWenona PritchettDec 21, 20252.0Waited 5 minutes in drive thru went in drink was horrible
- RVRobin VertigansDec 16, 20251.0They took forever about 30 minutes while I sat in the drive thru actually ran late due to them taking so long.. Then the messed up the order.. And then forgot things.. I only go there now if I'm having a lazy day.. The person who waited on us was rude and highly lazy..
- JJjosh joshDec 15, 20255.0I'm a regular at the Dunkin' on Culver rd and norton st and I have to say, the morning crew always makes my day brighter. Despite the rush, they're incredibly efficient and always manage a smile. Especially Janely the short spanish girl she the best doing her job, she runs that dunking like she owns the place. I love her work ethic and the way she treats everybody. Thank you J!
- DKDaniel KlimekDec 13, 20251.0Here 12/13/25 10:43 am. Awful service taking way too long for 1 iced coffee
- MMMare Cremaldi (Mare)Oct 24, 20251.0Terriable service attitudes and they never have what u want
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2299 Culver Rd, Rochester, NY?
Dunkin' is open every day from 5:00 AM to 7:00 PM for in-store service and from 6:00 AM to 6:00 PM for delivery.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services for customer convenience.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea specialties.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab and go experience.
What new holiday drinks are available currently at this Dunkin' location?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin'?
Yes, this location has a drive-thru for convenient service.
What nearby convenience stores can I visit before or after stopping at Dunkin'?
Nearby convenience stores include 7-Eleven (currently closed), Kwik Fill, and Annie's Stop and Shop, making it easy to grab essentials along with your Dunkin' favorites.
Are there any parks near this Dunkin' where I can relax after getting coffee?
Yes, Cobbs Hill Park and Seth Green Park are nearby and offer great spots for relaxation or a walk after your visit to Dunkin'.
What dining options are close to Dunkin' on Culver Rd?
Near Dunkin', you’ll find New China, a Chinese restaurant, and Culver Hots, a burger and fast food restaurant, ideal for exploring more dining choices.
How can I access Dunkin' if I prefer paying by card or require free Wi-Fi?
Dunkin' accepts both debit and credit cards, and offers free Wi-Fi for customers to enjoy while they visit.