Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
1,076 reviews
5 stars
419
4 stars
193
3 stars
144
2 stars
100
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Food Quality
Many customers reported stale or poorly prepared food items, particularly donuts and breakfast sandwiches.
Long Wait Times
Several reviews mentioned excessively long wait times in both the drive-thru and in-store, often leading to frustration.
Cleanliness
Customers noted issues with cleanliness, particularly in restrooms and overall store conditions.
Inconsistent Experience
Feedback indicated a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
- KSKimberlie SNov 17, 20251.0Coffee is either watered down or old. Each time I ordered a breakfast sandwich (twice) it was still cold. Donuts taste old. I've caught a clue.
- MBMarigrace BerginOct 11, 20251.0Although we were at DD very early in the morning , I would have rather them tell us they had no food ready instead they gave us bagels that we couldn’t chew , muffins that crumbled in our hands and iced coffee that may have been brewed yesterday! Horrible experience !
- JLJ LOct 7, 20251.0Mot open
- JPJosh PSep 30, 20254.0Didn't get food or drink there but I did drive past the place while door dashing. The location does look pretty clean however. Lobby closes around 10pm if I remember correct
- AEAmber ElisibethSep 28, 20251.0Save yourself the trouble and just go to the next nearest dunkin. They mess up simple drinks and refuse to fill the drink cups. They leave an inch or two of space at the top of the cup and then try to tell you that you need to purchase an additional drink to have the cup filled. In what world? Why would i buy a large drink just to have an amount of liquid that would equate to a size medium?
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 300 Monroe Ave, Rochester, NY?
Dunkin' at 300 Monroe Ave in Rochester, NY is open 24 hours a day, seven days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin'?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to save time at this Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where can I find a nearby place for yoga after my visit to Dunkin'?
Kundalini Yoga SDSK, a yoga studio and gym, is located nearby and is a great spot to visit after your Dunkin' visit.
Are there dining options near Dunkin' for a more diverse meal experience?
Yes, nearby dining options include Natural Oasis, an Ethiopian and vegetarian restaurant, Roc City Ramen for Asian cuisine, and Burger King for fast food.
What nearby services can customers access around this Dunkin' location?
Customers can access financial services like Canandaigua National Bank & Trust, a LibertyX Bitcoin ATM, as well as medical centers such as Gentle Dental and Lifetime Care nearby.
What specialties and products can customers expect at this Dunkin'?
Customers can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.