Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
1,082 reviews
5 stars
418
4 stars
195
3 stars
145
2 stars
100
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Food Quality
Many customers reported stale or cold food items, particularly donuts and breakfast sandwiches, leading to dissatisfaction.
Wait Times
Long wait times in both drive-thru and in-store were frequently mentioned, with some customers waiting over 15 minutes.
Cleanliness
Several reviews noted unsanitary conditions, including dirty restrooms and general messiness in the store.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some visits being satisfactory while others were disappointing.
- CScarolanne smithJan 2, 20261.0Awful customer service and slowest drive thru window in Rochester. Don’t bother coming here
- FHFransica HoltDec 15, 20251.0The hot chocolate is horrible. It's unreasonably thick and I find it unpleasant like very disgusting, why is it so thick? I want my money back please and thank you.
- SCSteve CarnriteDec 5, 20255.0👍👍😃 Great
- WRWalker Texas RangerDec 3, 20253.0My experience here was made great by the manager
- KSKimberlie SNov 17, 20251.0Coffee is either watered down or old. Each time I ordered a breakfast sandwich (twice) it was still cold. Donuts taste old. I've caught a clue.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 300 Monroe Ave, Rochester, NY?
Dunkin' at 300 Monroe Ave in Rochester, NY is open 24 hours a day, seven days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin'?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead to save time at this Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where can I find a nearby place for yoga after my visit to Dunkin'?
Kundalini Yoga SDSK, a yoga studio and gym, is located nearby and is a great spot to visit after your Dunkin' visit.
Are there dining options near Dunkin' for a more diverse meal experience?
Yes, nearby dining options include Natural Oasis, an Ethiopian and vegetarian restaurant, Roc City Ramen for Asian cuisine, and Burger King for fast food.
What nearby services can customers access around this Dunkin' location?
Customers can access financial services like Canandaigua National Bank & Trust, a LibertyX Bitcoin ATM, as well as medical centers such as Gentle Dental and Lifetime Care nearby.
What specialties and products can customers expect at this Dunkin'?
Customers can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.