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Dunkin'

3.9
(205 reviews)

Business Details

89 State St, Rochester, NY
14614, United States
(585) 546-1026
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
89 State St, Rochester, NY
14614, United States

Hours

Reviews

3.9
205 reviews
5 stars
102
4 stars
48
3 stars
21
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some praise the friendly and fast service, while others report rude staff and poor customer interactions.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh donuts and good coffee, others complain about stale items and poorly prepared food.

Location Issues

The small size of the location and lack of parking are frequently mentioned as drawbacks, contributing to a crowded and uncomfortable experience.

Operational Hours

Customers express frustration over inconsistent closing times and early closures, leading to dissatisfaction with service availability.
  • DB
    Destiny Brown
    Jan 21, 2026
    4.0
    Is there a new number? I’d highly suggest updating a new business number that actually works..
  • DD
    Dennis
    Nov 19, 2025
    4.0
    No parking or drive-through but friendly and fast service
  • KM
    Kier Monydeng
    Oct 23, 2025
    2.0
    Good food, eh atmosphere
  • HI
    HONOUREBEL ROBERT RYAN II
    Oct 5, 2025
    5.0
    In and out pretty fast
  • SS
    Samantha Sheen
    Jul 2, 2020
    1.0
    Absolutely awful service. I walked in and ordered an iced cappuccino which is something I order from dunkin all the time and the employee said "she doesnt know what that is, and she doesnt know how to make it, and it isnt on the menu" when that is the sole thing I order at dunkin almost 4 times a week and I pointed it out to her on the menu above her head and she refused to make my drink.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Rochester, NY?

Dunkin' in Rochester is open Monday to Friday from 6:00 AM to 3:00 PM, Saturday from 7:30 AM to 2:00 PM, and closed on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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