Brand Certified
Dunkin'
3.7(733 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1587 Long Pond Rd, Rochester, NY
14626, United States
Certified by Dunkin' • Feb 22, 2026
(585) 340-6808
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
733 reviews
5 stars
344
4 stars
150
3 stars
66
2 stars
51
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Customer Service
Many reviews highlighted poor customer service, with rude staff and lack of professionalism being common complaints.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong drinks.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty environments and food safety concerns.
Product Quality
While some customers enjoyed the coffee and donuts, others reported stale or poorly prepared food items.
- BPBeastman PaxJan 17, 20261.0Currently typing this review out after waiting in line for 30 minutes already. Through all my time of being in the area. The few times I decide to shop here- ever. Single. Time. If it’s just a coffee or a meal as well, I’m waiting over 20 minutes.
- RBRoman BurkovskiyJan 16, 20261.0Half an hour for 1 sandwich in the drive thru
- DSDev SinghJan 5, 20262.0The lady who took my order was nice, but person who made my sandwich was rude the Indian guy he needs to be little respectful when makes sandwich , he hand me the sandwich with rudeness,
- TTTykirah TuckerJan 3, 20261.0There is always one person for the morning rush there no way you have to wait 20 mins for one drink there no greeting when you get to screen
- MVMichelle VegaDec 1, 20255.0My favorite Dunkin’ Donuts❤️
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1587 Long Pond Rd, Rochester, NY?
Dunkin' is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customers.
Can I order ahead using a mobile app for faster pickup at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What new seasonal drinks are available at this Dunkin' location during the holiday season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers both delivery and curbside pickup services.
Is Dunkin' located near other coffee shops in Rochester, NY?
Yes, Dunkin' is near several coffee shops including Starbucks, Tim Hortons, and another Dunkin Donuts location.
What restaurants are close by for a meal before or after visiting Dunkin'?
Nearby restaurants include Philly Steakout ROC, Bella Pasta, Burger King, and Romeo's Restaurant.
Are there automotive repair services near Dunkin' for convenience?
Yes, Eagle Transmission Service, Safelite AutoGlass, Tony's Muffler Brake and Tire, Midas, and Ridgeway Sunoco are nearby automotive repair options.
Does the Dunkin' at 1587 Long Pond Rd welcome families and children?
Yes, the Dunkin' location welcomes families and children and offers free Wi-Fi and dine-in options.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website