Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
726 reviews
5 stars
342
4 stars
150
3 stars
66
2 stars
50
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty facilities and trash in the parking lot.
Product Consistency
There were complaints about inconsistent food and drink quality, with some items being stale or improperly prepared.
Customer Experience
Many customers expressed dissatisfaction with the overall experience, citing a lack of professionalism and care from employees.
- DSDev SinghJan 5, 20262.0The lady who took my order was nice, but person who made my sandwich was rude the Indian guy he needs to be little respectful when makes sandwich , he hand me the sandwich with rudeness,
- TTTykirah TuckerJan 3, 20261.0There is always one person for the morning rush there no way you have to wait 20 mins for one drink there no greeting when you get to screen
- MVMichelle VegaDec 1, 20255.0My favorite Dunkin’ Donuts❤️
- AAAnthony AndersonNov 23, 20252.0They charged me almost 4 dollars just for cream cheese on my bagel plus the price of the bagel, smh
- SSShauna SinclairOct 13, 20251.0Recently my order has been tasting bitter so I went in to place the order and they rinsed the blender out in the handwash only sink and on top of that they had a fly on the maple donut which I Pointed out and they did not tossed the donut
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1587 Long Pond Rd, Rochester, NY?
Dunkin' is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customers.
Can I order ahead using a mobile app for faster pickup at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab and go experience.
What new seasonal drinks are available at this Dunkin' location during the holiday season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers both delivery and curbside pickup services.
Is Dunkin' located near other coffee shops in Rochester, NY?
Yes, Dunkin' is near several coffee shops including Starbucks, Tim Hortons, and another Dunkin Donuts location.
What restaurants are close by for a meal before or after visiting Dunkin'?
Nearby restaurants include Philly Steakout ROC, Bella Pasta, Burger King, and Romeo's Restaurant.
Are there automotive repair services near Dunkin' for convenience?
Yes, Eagle Transmission Service, Safelite AutoGlass, Tony's Muffler Brake and Tire, Midas, and Ridgeway Sunoco are nearby automotive repair options.
Does the Dunkin' at 1587 Long Pond Rd welcome families and children?
Yes, the Dunkin' location welcomes families and children and offers free Wi-Fi and dine-in options.