Business Details
573 Lyell Ave, Rochester, NY
14606, United States
Certified by Dunkin' • Feb 01, 2026
(585) 471-8534
Certified by Dunkin' • Feb 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 01, 2026
About
Certified by Dunkin' • Feb 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 01, 2026
Hours
Certified by Dunkin' • Feb 01, 2026
Reviews
3.9
470 reviews
5 stars
240
4 stars
91
3 stars
54
2 stars
27
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.
Order Accuracy
Frequent complaints about incorrect orders and poor food preparation, leading to customer dissatisfaction.
Speed of Service
Service speed varies significantly; some customers experienced long wait times, while others praised quick service.
Food Quality
Mixed reviews on food quality, with some items described as overcooked or not fresh.
Staffing Issues
Reports of understaffing and management problems affecting overall service quality.
- TLTrying LivingOct 24, 20252.0It would be nice if some knew how explain something. I could care less about about a Halloween bucket but since it was said that there's no extra I said sure, and sure enough it was a few dollars more.
- JBJudy BrowneJul 23, 20191.0Terrible, wrong order and taste was totally off.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 573 Lyell Ave, Rochester, NY?
Dunkin' is open Monday through Sunday from 5:00 AM to 7:00 PM, with delivery available from 6:00 AM to 6:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, brunch, and lunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is Dunkin' at 573 Lyell Ave in Rochester family-friendly?
Yes, this Dunkin' welcomes families and children, offering a variety of menu options suitable for all ages.
Does this Dunkin' location offer delivery and curbside pickup?
Delivery is available at this location, but curbside pickup is not offered.
What are some notable places near Dunkin' at 573 Lyell Ave that customers might visit?
Nearby places include Valero gas station and convenience store, Boost Mobile phone store, AutoZone automotive parts, and Family Dollar discount store.
How can the nearby Valero gas station and convenience store help Dunkin' customers?
Customers can conveniently fuel up and shop for essentials at Valero either before or after grabbing breakfast or coffee at Dunkin'.
Are there any nearby fast food options to complement a visit to Dunkin'?
Yes, Burger King is located nearby for customers looking for additional fast food dining options in the area.
Is public transportation accessible near Dunkin' at 573 Lyell Ave?
While specific transit stations aren't listed, landmarks like the Lyell Branch Library and UPS Access Point location nearby may help customers orient themselves when visiting Dunkin'.
Brand Certified Facts from Dunkin'
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Certified February 01, 2026Yext Knowledge Graph
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