Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
563 reviews
5 stars
302
4 stars
141
3 stars
49
2 stars
27
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and poor customer service, including long wait times and incorrect orders.
Food Quality
While some customers enjoyed the food and drinks, many expressed dissatisfaction with the quality, including stale items and poorly made beverages.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Efficiency
Despite some complaints about slow service, there were also positive remarks about quick service during busy times, especially in the drive-thru.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising the staff while others reported negative interactions.
- EWElise WagnerOct 25, 20255.0I always come here and they never fail to be friendly, and the food and drinks are amazing even if they’re extremely busy. I recommend this Dunkin’ in the area!
- TTTracy TracyOct 17, 20255.0Drive thru was busy, so I walked in. Staff all had smiles and the manager/lead could be heard calmly directing for efficiency/ speed. I was there less than 5 min for a sandwich and coffee.
- JJJeff JacobsonOct 4, 20251.0The food and drinks were excellent as we expected. The service however was extremely slow, as if the multiple staff members appeared to have forgotten to fill the food portion of our order. There seemed to be significant attention paid to the drive up window though. Overall I would go to another restaurant.
- ENEmily NicholsonOct 1, 20251.0Your staff needs an attitude adjustment badly. As someone who's worked in the service industry for 10 years im tired of coming there and having to deal with their horrible tones and attitudes as if im inconvincing them by ordering a cold brew. Just ew.
- RKRoyce KnowltonSep 6, 20251.0Just meh, sandwich just slapped together, coffee is like colored water
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rochester, NY?
Dunkin' in Rochester is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin' in Rochester?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
What special holiday beverages are currently offered at Dunkin'?
They are featuring the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Where is Dunkin' located in Rochester, NY?
Dunkin' is located at 2341 Brighton Henrietta, Rochester, NY 14623.
What are some nearby places of interest around Dunkin' Rochester?
Nearby places include Cam's Pizzeria, Knead and Seed Bakery, and the Goodwill Donation Center, which you might visit before or after grabbing your coffee or breakfast at Dunkin'.
How can nearby businesses like PeopleReady or Athletic Outlet complement my visit to Dunkin'?
After enjoying your Dunkin' meal or coffee, you can conveniently visit nearby businesses like PeopleReady for employment services or Athletic Outlet for clothing needs, all within the same area.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
Are there other food or beverage options near this Dunkin' location?
Yes, nearby you can find Cam's Pizzeria for pizza and Knead and Seed Bakery for baked goods, offering variety if you want to try something different.