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Dunkin' Zero
Brand Certified

Dunkin'

4.2
(297 reviews)

Business Details

2787 Monroe Ave, Rochester, NY
14618, United States
(585) 244-3249
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2787 Monroe Ave, Rochester, NY
14618, United States

Hours

Reviews

4.2
297 reviews
5 stars
168
4 stars
73
3 stars
30
2 stars
7
1 star
19
  • JR
    Jenna Rosenkrans
    Feb 25, 2026
    3.0
    Not my best experience with the drive through staff, just generally not friendly. My breakfast sandwich was also a little sloppy. Bread was hardly toasted, and very skimpy on the bacon, and there was a tiny fuzz in my sandwich.
  • ZA
    Ziad Alkhoury
    Jan 10, 2026
    1.0
    Extremely rude and unprofessional manger (female). this morning at 9:10am on 1/10/26 via drive through I asked for “10 Timbits” and immediately she started yelling “ we do not have timbits”. I immediately corrected my order and ask for munchkins. She yelled back at me saying again “I told you we do not sell them here”. When I told her that I am correcting the order and ordering donut holes, she kept yelling “it is called munchkin“ and she started speaking the word letter by letter. I was shocked for her immediate outburst and I asked to speak to the manager and she replied “I am the manager and I don’t want to serve you any more”. She kept yelling and cursing. I replied that I am very dust with the service of how poorly she is representing Dunkin Donut and I told that I would complain about this poor customer service for what she replied as “I don’t care and to get out of the drive way”. This had been an appalling terrible customer service and Dunkin Donut should look into this person behavior as it definitely will impact the reputation of the company. I have recordings of the exchange to support this complaint.
  • SA
    ShaTorra Ashford
    Dec 4, 2025
    5.0
    Made my drink wonderful and customer service was amazing....
  • JA
    Jim Ayers
    Nov 6, 2025
    5.0
    Gotta love my Duncan donuts. 2 a day keeps me smiling.
  • LR
    Liz Rivera
    Oct 24, 2025
    5.0
    I love donuts here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2787 Monroe Ave, Rochester, NY?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, Saturdays from 5:00 AM to 7:00 PM, and Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified March 08, 2026Yext Knowledge Graph
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