Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
378 reviews
5 stars
182
4 stars
82
3 stars
53
2 stars
20
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, particularly in the drive-thru, leading to frustration among customers.
Customer Service
While some customers praised the friendly and helpful staff, others experienced rude service and a lack of engagement from employees.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or improperly cooked items.
Cleanliness
The cleanliness of the store was noted positively by some, but there were also complaints about the state of the bathrooms.
- CWChawanna WilsonOct 26, 20252.0I can order online drive threw or pick up inside I waited over 20 minutes in line for a online order never a time I ts on time and order always wrong so sick and rude when there wrong
- RQRocky QuinnOct 9, 20251.0I went from 15 minutes early for work, to 20 minutes late because i was trapped in the drive through. I showed up at 8:42 AM, and left with food in hand at 9:10 AM. I was the third car in line and managed to have a full length conversation with the man driving a Tesla in front of me who got out of his car out of boredom.
- AOAndrew OwensSep 14, 20251.020 minute wait drive thru; 4 cars
- AWAmity WidenerApr 1, 20215.0Haven't had any issues with the drive-thru here.
- JWjames WAug 14, 20195.0I wish that they had a coffee milkshake.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 1300 Scottsville Rd, Rochester, NY?
Dunkin' is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 5:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' have a drive-thru and free Wi-Fi available?
Yes, this Dunkin' location has a drive-thru and provides free Wi-Fi for customers.
Are there payment options available like debit and credit cards at Dunkin'?
Yes, Dunkin' accepts both debit and credit card payments at this location.
What nearby coffee shops can I visit along with Dunkin' at 1300 Scottsville Rd?
Nearby you can find another Dunkin', which also serves donuts and coffee, perfect if you want to explore coffee options in the area.
Are there any entertainment or amusement options close to Dunkin'?
Yes, Nut House Escape Rooms, an amusement and escape room attraction, is nearby — great for entertainment before or after grabbing your coffee.
What local services or shops near Dunkin' could be useful for visitors in Rochester?
Nearby services include Express Auto Solutions and Scottsville Auto Sales for car needs, and Artisan Aviation for community and social services.