Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
578 reviews
5 stars
266
4 stars
112
3 stars
71
2 stars
29
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made beverages.
Cleanliness
Several reviews pointed out cleanliness issues, particularly with the exterior of the establishment.
Inconsistency
Customers noted a lack of consistency in service and product quality, with some positive experiences overshadowed by negative ones.
Long Wait Times
Multiple reviews mentioned long wait times both in the drive-thru and inside the store, contributing to a frustrating experience.
- LRLatasha Ramsel6 days ago3.0More miss than hit.11/18 this guy repeated my order back to me and gave me everything wrong except the donut and it even had remnants of another donut on it. It was the attitude that shocked me tho. Drive a little further down to get what you pay for.
- MSMarissa SotoNov 12, 20251.0Food was terrible crossiant was burned and so were the hash rooms. Coffee was good.
- NPNick PasQNov 4, 20255.0My latte is always bussin. Donuts are usually mid though
- PMPhillip MaksymiukSep 13, 20251.0As soon as we got on the drive-through the tone of the worker was off. He started taking the order with attitude and also kept repeating if we’re don’t with our order or not. My little siblings in a car said why is that guy so angry after we finished our order. While giving me change he almost threw the coins at me. Not coming back to this spot.
- BWBridgette WhiteSep 1, 20251.0I didn’t like the drink they wouldn’t allow me to switch it out and I never left the building smh bad service and not so friendly service
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Rochester, NY?
Dunkin' in Rochester, NY operates daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some popular items on Dunkin's menu at this location?
This Dunkin' offers a variety of items including coffee, espresso, breakfast sandwiches, donuts, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app for a faster pickup experience?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for customer convenience.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Is the Dunkin' at 277 Ridge Rd E family-friendly and do they welcome children?
Yes, this Dunkin' welcomes families and children.
What are some nearby dining options close to this Dunkin' location?
Nearby dining options include Gourmet Hots, Sal's Birdland, Eastridge Hots, Sofra Restaurant, and As Evi Turkish Cuisine, offering a variety of cuisines from burgers to Turkish and American dishes.
Are there stores near Dunkin' where I can shop or get groceries?
Yes, nearby stores include Farm Fresh convenience store and sandwich shop, Alpha European Grocery and Deli, Family Dollar discount and grocery store, and UTradeEast pawn and furniture store.
What local services and amenities are available near Dunkin' to complement my visit?
Nearby you can find services like gm cell inc mobile phone store, Jeffrey D Busch DDS dentist, Gold Counseling mental health services, Finishing Touches Fitness gym, LibertyX Bitcoin ATM, and various beauty salons like Bradley Professional Salon and Lady C Hair Salon.