Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Rochester? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1595 Mt Hope Avenue .
Location
Hours
Reviews
3.7
526 reviews
5 stars
269
4 stars
83
3 stars
44
2 stars
21
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times on the phone, and unprofessional behavior from employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inadequate responses when complaints were made.
Food Quality
While some customers praised the pizza quality, others complained about undercooked items, missing toppings, and overall inconsistency in food preparation.
Cleanliness
A few reviews noted cleanliness issues within the establishment, including unsanitary conditions and unprofessional behavior from staff.
Delivery Issues
Several customers experienced significant delays in delivery, with some orders taking over two hours to arrive or being marked as delivered when they were not.
- HPHeather PNov 10, 20253.0Even knowing this is a chain you could tell they did not pay attention to details when making our order. Half the wings were dry and did not have sauce, no herbs on the crust of the pizza, missing side of marinara with bread bites. Everything was edible and fine, but definitely not up to standard
- KKKOct 27, 20251.0Ordered through the app. Received wrong order, as I did not order two pizzas with same toppings on both. When I called to complain, I waited on speakerphone for someone to help me. When they were finally ready to help, I was interrupted several times to be yelled at, telling me that I received what I ordered. I told the person who said they were the owner that they can check my order. Then I was ordered to bring my order back to the store. I declined, stating I ordered delivery for a reason. I was told they would charge my card again for delivery of the correct order, if I declined to return the wrong pizza. In the end, I ended up throwing away a whole pizza, & apparently am now banned from ordering from this Domino's. All because I called to complain that my order was not correctly made.
- RRRhodetteOct 20, 20251.010/20/25 4:00pm Went here today and my daughter went in to with me. On the chalkboard there inside she saw a male private part drawing and said mom look at this. What type of employees don't take care of that??? Plus I was watching two male employees using a cell phone then don't wash up and touching the pizza with bare hands! I have a video but can't upload it. Corporate headquarters should redo their health codes.
- DDD916Oct 17, 20251.0Do not deal with this establishment, they mess up you're pizza, and you make a complaint , thell keep you on the phone and and waste you're time, we'll make the mistake right, but you must bring the other pizza back . Thats absolutely disgusting, once food leaves a establishment, it cannot be returned for sale or eaten. They gave us 2 of the same pizzas, one small one large, and thats not we ordered thrue the app, and they absolutely refused to be helpfull, unless we were willing to pay the additional cost of a new order and return the other pizza, and thats gross, you cant do that.
- DDDennisOct 10, 20255.0This place is spotless. Its great to know youre food is being prepared here
Frequently Asked Questions About Domino's Pizza
What types of pizzas can I order at Domino's Pizza on Mt Hope Avenue in Rochester?
You can enjoy Specialty Pizzas or build your own with options like New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.
What are the operating hours for pickup and delivery at this Domino's Pizza location?
Pickup and delivery are available daily from 10:30 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Does Domino's Pizza on Mt Hope Avenue offer contactless delivery options?
Yes, they provide no-contact delivery along with curbside pickup and standard delivery services.
Where is Domino's Pizza located in Rochester?
This Domino's Pizza is located at 1595 Mt Hope Avenue, Rochester, NY 14620, USA.
Can I order Domino's Pizza online for delivery or pickup?
Yes, you can order online for delivery or carryout through their website and dedicated order links.
What payment options are available at this Domino's Pizza?
They accept various payment methods including cash, credit cards (Visa, Mastercard, American Express, Discover, Diners Club), Apple Pay, Android Pay, PayPal, Bitcoin, Afterpay, Klarna, Zelle, and more.
Does Domino's Pizza cater to vegetarians at this Rochester location?
Yes, Domino's Pizza serves vegetarian dishes to accommodate different dietary preferences.
What are some nearby places to Domino's Pizza at 1595 Mt Hope Avenue?
Nearby places include Advantage Federal Credit Union, Cocobella Beauty Salon, and Pat's Twice Baked restaurant.
How can visiting nearby locations like Mt Hope Plaza enhance my trip to Domino's Pizza?
Mt Hope Plaza, a nearby shopping center and concert venue, can be a great spot to visit before or after enjoying your meal at Domino's Pizza for a full day of entertainment and shopping.
Are there other dining options close to Domino's Pizza on Mt Hope Avenue?
Yes, options include Sultan Cuisine and Bakery (Lebanese), Abyssinia Restaurant (Ethiopian), SEA Restaurant (Vietnamese/Seafood), and Wendy's (fast food burger), providing a variety of cuisines nearby.