Domino's Pizza

3.7
531 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Rochester? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1595 Mt Hope Avenue .

Location

Domino's Pizza
1595 Mt Hope Avenue, Rochester, NY
14620, United States

Hours

Reviews

3.7
531 reviews
5 stars
273
4 stars
83
3 stars
45
2 stars
22
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, unhelpful responses to complaints, and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inadequate responses when addressing these problems.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about undercooked items, missing toppings, and overall inconsistency.

Cleanliness

Some customers noted cleanliness issues within the establishment, including unsanitary conditions and unprofessional behavior from staff.

Delivery Issues

Several reviews mentioned significant delays in delivery times, with some orders taking over two hours to arrive or being delivered incorrectly.
  • JS
    John Swimm
    2 days ago
    5.0
    I've had people tell me yuck about domino's. What I will say the Pizza was good. The price was great. The staff was very friendly and I thought it was a good experience.And I will definitely buy from them again.
  • DO
    Donnalynn Oakes
    Dec 22, 2025
    2.0
    I don't know why I bother with this Mt. Hope location! 🙄 Always something wrong. My chicken habanero sandwich...habenero sauce WHERE?! Tots...burned. I'm over it. 😐
  • MH
    Marcia Howe
    Dec 10, 2025
    5.0
    Awesome Pizza! Friendly staff professional love this place
  • HP
    Heather P
    Nov 10, 2025
    3.0
    Even knowing this is a chain you could tell they did not pay attention to details when making our order. Half the wings were dry and did not have sauce, no herbs on the crust of the pizza, missing side of marinara with bread bites. Everything was edible and fine, but definitely not up to standard
  • KK
    K
    Oct 27, 2025
    1.0
    Ordered through the app. Received wrong order, as I did not order two pizzas with same toppings on both. When I called to complain, I waited on speakerphone for someone to help me. When they were finally ready to help, I was interrupted several times to be yelled at, telling me that I received what I ordered. I told the person who said they were the owner that they can check my order. Then I was ordered to bring my order back to the store. I declined, stating I ordered delivery for a reason. I was told they would charge my card again for delivery of the correct order, if I declined to return the wrong pizza. In the end, I ended up throwing away a whole pizza, & apparently am now banned from ordering from this Domino's. All because I called to complain that my order was not correctly made.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza on Mt Hope Avenue in Rochester?

You can enjoy Specialty Pizzas or build your own with options like New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for pickup and delivery at this Domino's Pizza location?

Pickup and delivery are available daily from 10:30 AM to midnight, and until 1:00 AM on Fridays and Saturdays.