Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.3
804 reviews
5 stars
493
4 stars
178
3 stars
55
2 stars
27
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the subs for their freshness and taste, particularly highlighting the bread and specific sandwich options like the Godfather and cheesesteaks.
Service Issues
Several reviews noted slow service, particularly during busy times, with complaints about long wait times and incorrect orders.
Ordering Process
Customers expressed dissatisfaction with the new ordering system, which they feel has made the process less efficient and more confusing compared to previous methods.
Staff Friendliness
While some reviews mentioned friendly and helpful staff, others reported rude or inattentive service, indicating inconsistency in customer interactions.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the vibe while others found the dining area to be unclean or chaotic.
- ANAmeen Nahshal4 days ago5.0I liked it very much😋
- JMJames McGowanNov 17, 20255.0Great food. Had lunch with a friend and I am always impressed by their selections and bread!
- GTGypsy Jay TaggitNov 1, 20251.0Slowest location. Not busy when i ordered and still over 20 minutes . Second time in week.
- JMJake MiessOct 24, 20255.0Food was freshly made the blt with fried pickles and boss sauce was amazing definitely recommend going there that was the best blt I have ever had
- LBLea BarrymireOct 2, 20254.0We are a tried and true family of Dibella's fans. The food was great as usual. As walk it's our only complaint was that the staff was working super hard on incoming mobile orders, but not on those of us waiting in line. I'm sure that's a company policy. Absolutely no shade thrown at the employees there that day. The orders were printing as fast as they were being collected. This is a shout out to management. Might need a dedicated lesson for walk in orders.
Frequently Asked Questions About DiBella's Subs
What are the operating hours of DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
Where is DiBella's Subs located?
DiBella's Subs is located at 390 E. Henrietta Road, Building D, Rochester, NY 14620, USA.
What type of food does DiBella's Subs serve?
DiBella's Subs specializes in sub sandwiches, aiming to provide the best sub sandwich experience.
How can I view the menu of DiBella's Subs?
You can view the menu online at https://www.dibellas.com/menu.
Is it possible to order food from DiBella's Subs online?
Yes, you can order online by visiting https://order.dibellas.com/.
What special holiday hours should I be aware of when visiting DiBella's Subs?
DiBella's Subs is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas). On December 24, 2025, it is open from 10:00 AM to 5:00 PM, and on December 31, 2025, it is open from 10:00 AM to 7:00 PM. On January 1, 2026, it operates from 11:00 AM to 9:00 PM.
What are some nearby food options around DiBella's Subs?
Nearby food options include Cheeburger Cheeburger, a burger restaurant, Toast Factory café, and QDOBA Mexican Eats for Mexican cuisine.
Are there any nearby gas stations near DiBella's Subs?
Yes, nearby gas stations include Costco Gasoline, Valero, and Cook's Convenience Center, which can be convenient stops before or after your meal.
What health and medical facilities are near DiBella's Subs?
Nearby health facilities include Monroe Community Hospital, Rochester Family Orthodontics, CSL Plasma donation center, Fresenius Kidney Care Monroe Community, and several orthodontists and rehabilitation centers.
How can I contact DiBella's Subs for inquiries or orders?
You can contact DiBella's Subs by phone at +1 585-256-2060 or visit their social media pages on Facebook and Instagram under 'DiBellassubs'.