Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.3
810 reviews
5 stars
496
4 stars
179
3 stars
56
2 stars
27
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the subs for their great taste and fresh ingredients, although some noted a decline in quality and portion sizes.
Service Speed
Many reviews highlighted slow service, with long wait times reported even during non-busy hours.
Ordering Experience
The new ordering system received mixed feedback; some found it efficient while others felt it caused confusion and delays.
Customer Service
While some customers reported friendly and helpful staff, others experienced poor service and management issues.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area, affecting the overall dining experience.
- SSshephen shumwayDec 23, 20255.0great bread
- MJMilton Rodriguez JrDec 11, 20255.0Good sandwich
- MSMartin SchlegelDec 4, 20251.0Got 2 subs 1st visit one had wrong roll neither got oil when it's grab and go you can't add oil nobody enjoys a dry sub
- MWMitch WellerDec 3, 20253.0Used to love DiBella's they had a great product, were super fast with ordering and the tables were clean. Wish it was like that still, now it takes 25 minutes to get a 2 cold sub order at 3 PM on a Tuesday. They can do better and hope they improve
- JMJames McGowanNov 17, 20255.0Great food. Had lunch with a friend and I am always impressed by their selections and bread!
Frequently Asked Questions About DiBella's Subs
What are the operating hours of DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
Where is DiBella's Subs located?
DiBella's Subs is located at 390 E. Henrietta Road, Building D, Rochester, NY 14620, USA.
What type of food does DiBella's Subs serve?
DiBella's Subs specializes in sub sandwiches, aiming to provide the best sub sandwich experience.
How can I view the menu of DiBella's Subs?
You can view the menu online at https://www.dibellas.com/menu.
Is it possible to order food from DiBella's Subs online?
Yes, you can order online by visiting https://order.dibellas.com/.
What special holiday hours should I be aware of when visiting DiBella's Subs?
DiBella's Subs is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas). On December 24, 2025, it is open from 10:00 AM to 5:00 PM, and on December 31, 2025, it is open from 10:00 AM to 7:00 PM. On January 1, 2026, it operates from 11:00 AM to 9:00 PM.
What are some nearby food options around DiBella's Subs?
Nearby food options include Cheeburger Cheeburger, a burger restaurant, Toast Factory café, and QDOBA Mexican Eats for Mexican cuisine.
Are there any nearby gas stations near DiBella's Subs?
Yes, nearby gas stations include Costco Gasoline, Valero, and Cook's Convenience Center, which can be convenient stops before or after your meal.
What health and medical facilities are near DiBella's Subs?
Nearby health facilities include Monroe Community Hospital, Rochester Family Orthodontics, CSL Plasma donation center, Fresenius Kidney Care Monroe Community, and several orthodontists and rehabilitation centers.
How can I contact DiBella's Subs for inquiries or orders?
You can contact DiBella's Subs by phone at +1 585-256-2060 or visit their social media pages on Facebook and Instagram under 'DiBellassubs'.