Brand Certified
DiBella's Subs
4.3(815 reviews)
Certified by DiBella's Subs • Feb 22, 2026
Business Details
390 E. Henrietta Road, Rochester, NY
14620, United States
Certified by DiBella's Subs • Feb 22, 2026
(585) 256-2060
Certified by DiBella's Subs • Feb 22, 2026
https://www.dibellas.com/
Certified by DiBella's Subs • Feb 22, 2026
About
Certified by DiBella's Subs • Feb 22, 2026
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Details
- Dine-inAvailable
- DeliveryAvailable
- Curbside pickupAvailable
- LunchAvailable
Location
Certified by DiBella's Subs • Feb 22, 2026
Hours
Certified by DiBella's Subs • Feb 22, 2026
Reviews
4.3
815 reviews
5 stars
498
4 stars
180
3 stars
56
2 stars
27
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised individual staff members while others reported slow service and poor management responsiveness.
Food Quality
Generally positive remarks about the subs and ingredients, but several complaints about inconsistent quality, including stale bread and incorrect orders.
Ordering Experience
Frustration with the new ordering process and long wait times, especially for walk-in customers, with some feeling it has negatively impacted their experience.
Atmosphere
The atmosphere is described as friendly and comfortable, but cleanliness issues in the dining area were noted.
Value
Customers expressed concerns about rising prices and perceived value, with some feeling the quality does not justify the cost.
- ZZZayden3 days ago1.0This location sucks. I called in my order for medium cheesesteaks on plain bread. I got there and it was a small sub on sesame. So the re-made it. Got home to barely have any cheese for a cheesteak sub and barely any meat. Never coming here again.
- LMLisa MillerFeb 19, 20265.0Give Alexis Haynes a raise! No I do not know her, but I am a former sales manager and I would hire her in a heartbeat. GC did not want to run for an online order so I made the order in the store. She handles it with expert care and provided excellent customer service. I left feeling like she took care of me and I forgot the frustration I felt at not being able to place my order online. Very nice job! Her customer service is exactly what it should be and I see you!!!! Great job and keep up the good work!
- CBCourtney BurleyFeb 10, 20264.0Clean fast service. Absolutely delicious sub sandwiches. Reasonable prices.
- TATed AdornatoJan 24, 20265.0Best subs anywhere. Along with the best bread.
- RHRose HarrellJan 18, 20261.0Slowest service ever!!
Frequently Asked Questions About DiBella's Subs
What are the operating hours of DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
Where is DiBella's Subs located?
DiBella's Subs is located at 390 E. Henrietta Road, Building D, Rochester, NY 14620, USA.
What type of food does DiBella's Subs serve?
DiBella's Subs specializes in sub sandwiches, aiming to provide the best sub sandwich experience.
How can I view the menu of DiBella's Subs?
You can view the menu online at https://www.dibellas.com/menu.
Is it possible to order food from DiBella's Subs online?
Yes, you can order online by visiting https://order.dibellas.com/.
What special holiday hours should I be aware of when visiting DiBella's Subs?
DiBella's Subs is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas). On December 24, 2025, it is open from 10:00 AM to 5:00 PM, and on December 31, 2025, it is open from 10:00 AM to 7:00 PM. On January 1, 2026, it operates from 11:00 AM to 9:00 PM.
What are some nearby food options around DiBella's Subs?
Nearby food options include Cheeburger Cheeburger, a burger restaurant, Toast Factory café, and QDOBA Mexican Eats for Mexican cuisine.
Are there any nearby gas stations near DiBella's Subs?
Yes, nearby gas stations include Costco Gasoline, Valero, and Cook's Convenience Center, which can be convenient stops before or after your meal.
What health and medical facilities are near DiBella's Subs?
Nearby health facilities include Monroe Community Hospital, Rochester Family Orthodontics, CSL Plasma donation center, Fresenius Kidney Care Monroe Community, and several orthodontists and rehabilitation centers.
How can I contact DiBella's Subs for inquiries or orders?
You can contact DiBella's Subs by phone at +1 585-256-2060 or visit their social media pages on Facebook and Instagram under 'DiBellassubs'.
Brand Certified Facts from DiBella's Subs
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Certified February 22, 2026Yext Knowledge Graph
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