Business Details
1405 East Ridge Road, Rochester, NY
14621, United States
Certified by DiBella's Subs • Feb 08, 2026
(585) 266-0288
Certified by DiBella's Subs • Feb 08, 2026
https://www.dibellas.com/
Certified by DiBella's Subs • Feb 08, 2026
About
Certified by DiBella's Subs • Feb 08, 2026
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Details
- Dine-inAvailable
- DeliveryAvailable
- Curbside pickupAvailable
- LunchAvailable
Location
Certified by DiBella's Subs • Feb 08, 2026
Hours
Certified by DiBella's Subs • Feb 08, 2026
Reviews
4.1
954 reviews
5 stars
560
4 stars
193
3 stars
63
2 stars
42
1 star
96
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing ingredients.
Food Quality
Feedback on food quality was mixed, with some praising the subs while others noted declining quality and freshness.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and management.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices relative to the perceived decline in food quality.
Cleanliness
Multiple reviews mentioned cleanliness issues at the location, impacting overall dining experience.
- CIClifford Imes5 days ago1.0This is not the DiBella’s we all knew and loved anymore. I tried them out after going to a big chain competitor for a while because I was hoping they’d revived a little after going downhill. They’ve gotten worse, instead. I ordered a Dagwood with lettuce, onions, banana peppers, olives, and mayo. The bread is narrower, the peppers aren’t the classic pickled red peppers cut lengthwise, and there was so little lettuce that I thought they left it off. The meat was fresh, but I didn’t come for a meat sandwich with mayo. They don’t have the line where you walk up, order, and watch them make your sandwich anymore. I can see why if they’re going to make these sad sandwiches. All this sadness and the prices are much higher. They aren’t worthy of the name. Don’t bother going. I won’t be back until they step back about 10 years in time to get it right.
- CJCecil JohnsonJan 31, 20265.0Tried the lasagna soup and it was on point. Dibella's put their foot in on this one.
- DBDebbie BakerJan 19, 20265.0They have Great subs they also have a great lasagna soup
- RTRobert TillettJan 11, 20261.0This location messes up orders consistently. The staff no longer makes your subs to order in front of you and this allows for one more point of miscommunication and a lack of individual pride in the product since the person who makes your individual sub is anonymous. If you do order from this location, which I wouldn't recommend, I would check my sandwich before I left. Also, recently, the quality of their toppings has declined. Good luck.
- MCMark CaffJan 6, 20264.0It's gotten very expensive... $17~18 for a large Sub. It is very good, my go to order is a Large Uncle Louie on an everything roll. Provolone lettuce tomato onion w banana peppers, Mayo, Hot Mustard, Oil.
Frequently Asked Questions About DiBella's Subs
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in making the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 1405 East Ridge Road, Rochester, NY 14621, USA.
What are the regular business hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they are open from 10:00 AM to 5:00 PM, on December 31, 2025, from 10:00 AM to 7:00 PM, and January 1, 2026, from 11:00 AM to 9:00 PM.
How can I place an order at DiBella's Subs?
You can order online through their website at https://order.dibellas.com/ or visit https://www.dibellas.com/ to click and order.
Where can I find the menu for DiBella's Subs?
The menu for DiBella's Subs is available online at https://www.dibellas.com/menu.
What social media platforms does DiBella's Subs use?
DiBella's Subs is on LinkedIn at https://www.linkedin.com/company/1084671/, TikTok as @dibellassubs, Facebook at https://www.facebook.com/DiBellasSubs, and Instagram with the handle dibellassubs.
What nearby places can I visit after enjoying a meal at DiBella's Subs?
Near DiBella's Subs, you can visit Tropical Smoothie Cafe for smoothies, Living Water Christian Fellowship for worship, or the Ridgecrest Regional Hospital Outpatient Physical Therapy for health services.
Are there any convenient bank services near DiBella's Subs?
Yes, Bank of America Financial Center and multiple Bank of America ATMs are located near DiBella's Subs for your banking needs.
Where can I find beauty and wellness services close to DiBella's Subs?
Nearby, you can find several beauty and wellness options including Hot Comb hair salon, Supercuts hair salon and barber, and A&T Nails beauty and nail salon.
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